Brunelengraving Reviews

Bespoke, High Quality Engraving Services | Brunel Engraving

brunelengraving.co.uk
3.58
137 reviews
Great Rating
Based on 137 user experiences

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Rated 3.58 out of 5 by 137 Happy Customers

43.8%
13.9%
13.9%
13.9%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 137 reviews

The majority of reviews for Brunelengraving are positive, highlighting excellent service, fast delivery, and high product quality. However, a significant number of negative reviews point to issues with misleading descriptions, poor quality materials like painted wood instead of real wood, and shipping problems. The overall experience is mixed, with strong satisfaction with engraving work contrasted by recurring fulfillment and accuracy issues.

What customers love
  • Helpful customer service
  • Easy ordering
  • Effective communication
Common concerns
  • Expensive pricing
  • Wrong items shipped
  • Misleading advertising

Last updated 3 months ago

J

excellent service from start to finish

excellent service from start to finish I ordered on line but ended up making an error and called the company for support and this was sorted asap Plaque i ordered is absolutely amazing and beautiful and very very happy with the service
C

Fast Service

Fast ServiceWe needed an urgent etching job for a client event and Brunel were very quick to support and deliver the job Would certainly look to use again
S

Helpful patient

Jack was so helpful getting us to the point we could go ahead with the order - advice samples and an advance run on one QR disc
C

Excellent company to work with the

Excellent company to work with the experience we have with them now his for about nine years would not use anybody else They are very professional in what they do Thank you very much for your hard work and I m sure we will do more business in the futureChris Kennedy MD
P

Really good service

Really good service Good communication item delivered on time and accurately I would recommend the preview option gives a chance to make amendments
N

Professional from start to finish

From the first contact to the delivery of the plaque we have been hugely impressed with the knowledge and professionalism of everyone at Brunel We were ordering a bespoke memorial plaque for a wartime collision on our nature reserve and after Brunel had been recommended to us by a few contacts we got in touch The final piece is exquisite and beautifully made
A

If Carlsberg ran an Engraving Company

This is not the first time I have used Brunel engraving The service is 1st class from the first phone call to receiving my engraved plaques Firstly they have a phone number Rare nowadays and your telephone call is answered quickly and by a real person who is actually on site and knows exactly what you want They are efficient in putting you through to the right person straight away and once you ve explained over the phone what service you require a quick follow-up email is responded to very quickly and in a few days after approving any artwork your engraved plaque Which is of the highest quality is delivered to you at a very competitive price A good old fashion fully professional service and quality products Fantastic staff 10 10 and highly recommended If only all companies were like this
J

We were looking for a name plate for Masonic Hall

We were looking for a name plate for the Hall and looking about on-line when Brunel came up Not necessarily the cheapest but you get what you pay for and the name plate has been well received by the Committee
C

Thanks Brunel Team

Thanks Brunel Team Great Service as usual with Rapid turnaroundBoth Me my Customer are very happy with the Quality top notch service As Arnie says I ll be Back Best Regards Metro
S

Memorial plaque

I recently had a plaque engraved to commemorate My brother who had been in the Forces and police The plaque will be placed in an exposed high environment Brunel Engineering did a good job in the layout engraving an emblem which far surpassed my expectations The ordering commissioning The plaque was simple and the plaque was delivered on the day required

About Brunelengraving

Custom engraved nameplates, plaques, signs, badges & table numbers in all materials. Quality craftsmanship. Fast delivery. Personal service. Order online >

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