Brunelengraving Reviews
Bespoke, High Quality Engraving Services | Brunel Engraving
AI Review Summary
Based on 137 reviews
The majority of reviews for Brunelengraving are positive, highlighting excellent service, fast delivery, and high product quality. However, a significant number of negative reviews point to issues with misleading descriptions, poor quality materials like painted wood instead of real wood, and shipping problems. The overall experience is mixed, with strong satisfaction with engraving work contrasted by recurring fulfillment and accuracy issues.
What customers love
- Helpful customer service
- Easy ordering
- Effective communication
Common concerns
- Expensive pricing
- Wrong items shipped
- Misleading advertising
Last updated 2 weeks ago
K
Keith Dancey
Quite supportive resources are good instructions and navigations using the site were good Also given the opportunity to see examples of items before committing to the sale Good experience Items are of good quality
D
David Stocks
Great service and quality The compatibility of the post to the plaque could be better 3 fixing points and only 2 required the 3rd is half visible which looks a bit odd
Excellent brass plaque and steel stake but the wooden backing board looked like waterproofed MDF and its pre-drilled holes were not perfectly vertical
A
Angie
I am very pleased with the plaque I had
I am very pleased with the plaque I had made for my late husband I designed it myself with the materials available happy with the results Staff were friendly and helpful However a little disappointed that the plaque didn t have screw holes drilled to attach to a wall as I discussed with them
S
Stephen
Memorial plaque for bench
Bought a memorial plaque to fix to a bench Very easy to use website with clear instructions Very quick response with proof Finished item was exactly as expected Would have been 5 stars except for the final cost Carriage at 9 50 and overall cost of 53 was a bit steep
C
CollectPlus Customer
Impressive but not quite as expected
Overall we were happy with the engraving and it was packed well The only concern we had was that the wooden backing had been painted rather than being the natural wood effect
S
Steve
Great quality plaque and really good service
I found the ordering and pricing process quite straightforward and easy to use The service and delivery were fine and the plaque itself was absolutely brilliant The only loss of a star is that the fake wooden back plate isn t particularly good luckily most of it is hidden by the brass plaque
J
James Cadle
Brass plaques for memorial seats
I ordered two brass plaques for use on memorial seats and they arrived quickly and exactly as ordered This is the sort of excellent service I have come to expect from Brunel over the years The only issue was that the half-inch brass screws supplied were very poor Two broke when being fastened and so one plaque had to be re-sited by a few millimetres They were being screwed into pre-drilled holes so perhaps better screws could be provided
C
customer
The plaque is excellent
The metal part of the plaque is excellent and the advice given on layout was very useful The order was delivered quickly Although it is explained on the website I did not realize until I received it that the light oak mounting board is just a form of compressed MDF that is painted yellow
S
Susan Tym
Efficient and prompt service
Efficient and prompt serviceOnly issue is that parcel force informed me the parcel had been delivered I was away from home and had to ask a family member to help to look for it it was behind the rear gate It could have been stolen
T
Tim Pye
Good but expensive
The engraved plaque looks very good and was delivered when expected I have not done much comparison but I feel the price is high