Bucherer Reviews

6 star personal attention service and care

Where to start 5 years ago after years and years of dreaming of this watch I in connection with a big birthday got my first Rolex a steel sports model brand new from a Rolex AD I love it and wear it every single day I m not the kind of guy to give it a beating I look after my things but I sure don t baby it either I been experiencing so much joy and happiness with my watch on a daily basis and every time I look at it it reminds me of the happy occasion it was bought for Always thought I was a one watch man but never forgot the steel date just I already years ago liked a lot As it turns out I m a one BRAND man instead My passion for the history innovation quality and design of Rolex has made me a fan for life So when my partner asked what I would like as my wedding gift the answer was easy a date just 41 We are with not means rich but live a lifestyle that allows us to prioritise the things in life that we wish to spent our money on Please do NOT forget that the SA s sales associates are humans too it s not their fault that demand is so much higher then what s available They do their job with the tools and rules they are given It quickly became apparent that buying a Rolex hadn t become any easier in the last 5 years I do not wish to bash neither the SA s sales associates nor the stores we approached over the last 9 months in different cities and countries but as a fellow Rolex fan you know what I mean if you know it NOT easy at all and at times upsetting One day I was in ILLUM department store and unexpectedly decided to pop in to Bucherer to admire the Rolex watches I was approached by a young man I thanked him for offering his help and said I was just looking Then I said to him that I was looking for a steel Rolex but I knew all too well what the situation is like He blew me away when he asked what model I might be interested in which I could easily tell him as my heart was sat on just one model He asked me to sit down and offered me to creat a wish list something nobody had offered me before It was made very clear that it was not equaling that a watch would ever be offered for me to buy which I totally understood and accept But just the fact that he listened to me was so much more then I had expected My paths crossed several times with my SA and he took time to get to know me hear my story my reason my passion and he shared his knowledge and perspectives with me which was awesome Long story short a short time later the phone rang my watch had arrived I was literally in tears never in a million years had I thought I would get offered to buy a watch and that even in time for our wedding I m now dying to start wearing it from the day of my wedding and onwards for now only trying it on at home but already in love with it s simply beauty and it s craftsmanship All this to say Miracles do happen there are SA s out there you will connect with who s willing to listen get to know you and who might have trust in you to be the right person to own one of their increasingly hard to buy time pieces I know because it happened to me and I m so grateful Thank you so much for believing in me Stefan I can t wait to pop in to see you and show you the watch on my wrist in near future