Butlershome Reviews

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3.18
55 reviews
Average Rating
Based on 55 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 55 reviews

Customers report mixed experiences with Butlershome, highlighting both strong positives and significant negatives. Many reviews praise fast delivery, secure packaging, helpful staff, and quality products. Conversely, numerous complaints detail out-of-stock items, cancelled orders, poor customer service, and delayed or missing deliveries. The frequency of stock issues and fulfillment errors has led to widespread dissatisfaction and refunds. Overall, satisfaction appears closely tied to order accuracy and communication.

What customers love
  • Fast delivery
  • Great product quality
  • Helpful customer service
  • Secure packaging
Common concerns
  • Out of stock items
  • Delayed delivery
  • Poor customer service
  • Order errors
  • Refund issues

Last updated 1 week ago

X

Waste of time

Did an order butlers cancel my order claiming it was on my request and refuse to answer to my email Really impressive customer service
R

You canceled my order without any

You canceled my order without any explanation and now have audacity to ask how was the purchase You must be joking
F

Paid for item

Paid for item was excited for it to arrive and then was told there was an error on their online shop and it was out of stock
O

Product out of stock after payment and

Product out of stock after payment and order made
C

Order has gone unfilled 7 days and no

Order has gone unfilled 7 days and no update or reply to email contact
G

Only giving 1 star as 0 is not an

Only giving 1 star as 0 is not an option They owe me 700 for a year now for an online order I never got
F

No update on product availability

I bought the product a week ago and haven t received an update yet I still don t know when I am supposed to pick up the product
B

Long delays with delivery

I placed my order on December 22nd It left your premises on the Dec 29th Today is January 16th Still no delivery GLS is unresponsive as usual Would not recooome3nd ordering from Butlers Homeware
J

Bad customer service

I ordered 8 glasses and they sent the wrong glasses with 2 glasses broken and they haven t refunded me or replaced them for me The glasses they sent where a cheaper glassa and l haven t heard back from them Customers service needs to improve greatly
G

Unfortunately Clinton is a thef not a

Unfortunately Clinton is a thef not a business man He was taking money out of my salary calculating everything wrong I was on the same salary in previous company He never paid me back my holidays he took out of my salary He devides your salary for 52 week and makes you pay for you own holiday from it He s verbally abusive towards staff name calling bullying He s a hypocrite with big ego He doesn t know how to run a store not integrity no morals beyond unprofessional

About Butlershome

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United States

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