AI Review Summary
Based on 55 reviews
Customers report mixed experiences with Butlershome, highlighting both strong positives and significant negatives. Many reviews praise fast delivery, secure packaging, helpful staff, and quality products. Conversely, numerous complaints detail out-of-stock items, cancelled orders, poor customer service, and delayed or missing deliveries. The frequency of stock issues and fulfillment errors has led to widespread dissatisfaction and refunds. Overall, satisfaction appears closely tied to order accuracy and communication.
What customers love
- Fast delivery
- Great product quality
- Helpful customer service
- Secure packaging
Common concerns
- Out of stock items
- Delayed delivery
- Poor customer service
- Order errors
- Refund issues
Last updated 1 week ago
C
Carmel Moore
Finally I ve received the worlwide-high-quality item I ve bought Butlers Homeware Ltd and it is been worth waiting for it each minute and each message I have received bad guidance about the shipping at the automated assistance by chat It is useless to offer assistance by chat Now can I recommend to buy the excellent items of Butlers Homeware Ltd
J
Justin Harkin
Lovely items only criticism is too much
Lovely items only criticism is too much bubble wrap and box too large
F
Funmilola Osundade
All of my items arrived broken except
EDIT- they reached out and processed my refund accordingly All of my items arrived broken except for 2 of them I ve yet to receive any communications about a refund
B
Brianna O Sullivan
Order arrived smashed
Order arrived smashed but they refunded it immediately
J
Jane
One week from order on line to
One week from order on line to delivery I had spotted the screen in Clinton Home while shopping A few days later I ordered it online Delighted with the screen as it is very ornate and sturdy Just one small problem when I opened the package one of the flower stems was broken off However a little bit of wood glue soon solved the problem and the screen was as good as new
G
Gigi Lee
Product was out of stock but I was
Product was out of stock but I was promptly reimbursed