Buttonandsprung Reviews

Wonderful to deal with superb product

After spending weeks and weeks both online and offline looking for a bed I came across this company Somehow they never came up on any previous searches of which there were many I ordered some fabric samples and they arrived very quickly Wasn t sure about the shade that I wanted so needed to order more Those were also delivered quickly Was very apprehensive about ordering a bed from the internet without having seen it and also worried about whether the separate parts of it would fit up the stairs There is a low point which had prevented access for quite a few items in the past Emailed B S to find out the size of the packaging numerous times for different beds and all the replies were answered within a few hours I was impressed by their fast response and helpfulness I also needed to ring them and they were lovely and helpful Nothing seemed too much trouble Eventually I went for the Burdock it was plain and the headboard would hopefully fit up the stairs I have now had this bed for about 18 months and I love it Seems very well made Feels rock solid in fact I haven t managed to move it an inch No idea how I am going to clean behind it Doesn t squeak doesn t wobble doesn t move The headboard is so comfortable when you are reading in bed and it looks higher than on the website Quite a nice height really The delivery men were wonderful arrived when they said they would and assembled the bed in no time at all and removed all of the packaging They also put my new mattress on for me bought elsewhere because I couldn t get to a B S showroom and one of them one was still cheery even after injuring himself Should add that my new mattress was made for one of my other bed bases and is shorter than the length of this new bed yet it looks fine doesn t move about on the bed and causes no problem at all It did cause a problem on my slatted base bed which I replaced with this B S bed Honestly couldn t fault this company in any way from beginning to end Customer service and quality of product are the two most important factors for a company nowadays and it s rare to find a company excelling in both but this company manages it admirably So many companies fail at both that it was refreshing to come across Button and Sprung Can t recommend them highly enough just wish that they made sofas now