


Based on authentic user experiences
Chris Vasilakopoulos
6730 reviews
N/A
1 year ago
DO NOT ORDER FROM THEM I ordered
DO NOT ORDER FROM THEM I ordered something with express shipping and never received my items I emailed their customer service numerous times with no response back Even tried their online chat with no response DO NOT ORDER FROM THEM Its a scam you will lose your money
Mariano
6730 reviews
N/A
1 year ago
Expensive and cheap quality China not the same products publish in the site
UPDATE Dec 2018 They re-sent another white vest and proper size 2 months later Dec late for Halloween but after all my complains the white vest is not the same as shown in the page quality and fabrics Oct 2018 I ordered assassin-s-creed-unity-arno-victor-dorian-grey-halloween-cosplay-costume and the white piece came in yellow small size and not the same fabric than the one in the picture it looks cheap Not the same product that they offer in the site and not good quality I paid 180dls On the other hand you paid to an US company and then the package is shipped from China
Shannon
6730 reviews
N/A
1 year ago
Absolutely disgusting service I
Absolutely disgusting service I paid for Express shipping and a week later it s still in China Never again would I purchase from them they responded to my first email but when I told them I would be sending the item back when it eventually gets here I have had no response
Howard Tate
6730 reviews
N/A
1 year ago
this site is a total rip off
this site is a total rip off the products they sell are nothing like the pictures they advertise and my item arrived damaged which I was not happy about at all after emailing them they agreed to give me a full refund if I sent the item back to China I sent the item back and tracked the delivery online they received it weeks ago and I have not received a penny back also they have completely stopped replying to me Stay away from this comapny site
Jared Davis PURP
6730 reviews
N/A
1 year ago
paid for a costume and never got any
paid for a costume and never got any updates of when it would ship contacted them at the 4 week mark asking for a status and they decided to tell me they couldn t fulfill my order because of inventory on pieces i paid extra for another costume of theres and they shipped me that one with missing pieces as well do not order from them unless you feel like getting ripped off
Richard Wright
6730 reviews
N/A
1 year ago
DO NOT PURCHASE FROM THIS COMPANY
DO NOT PURCHASE FROM THIS COMPANY They take your money and the hefty additional fee for express shipping and then tell you after a week that they haven t shipped your item and that it definitely wont arrive a week later They also advise that they ship from Germany when in fact they ship from china Shambles and something needs to be done about them Would happily update the review if they actually responded to emails but waiting 48 hours for a reply at a time is simply not good enough If you take your chances pay through PayPal so that you at least have buyer protection to fall back on
Lisa
6730 reviews
N/A
1 year ago
SHOCKING
SHOCKING AVOID If I could give 0 I would Ordered and paid 20 quid express 3 business day delivery on 19th still not arrived and NO response back from customer services I WANT A FULL REFUND THE FULL COMPLAINTS PROCEDURE A MANAGER TO RESOLVE THIS OR GIVE ME THE CEO CONTACT
Gerry
6730 reviews
N/A
1 year ago
I ordered the Miles Morales costume
I ordered the Miles Morales costume October 1st and I wish I had looked for reviews on the site before doing so 2 days after purchase I get an emailed stating a need to fix a measurement error and I replied back quickly stating it remeasured and still got the same measurement Didn t receive another email until 14th that said they never heard from me and once again I emailed quickly and never got a response and never heard from them again Tried emailing them with the same result and it wasn t until I looked up the reviews I gave up hope First time I had an issue with online ordering and definitely feel scammed Filed a dispute on the 200 charge Save yourself the headache and stay away
Princess Lawrence
6730 reviews
N/A
1 year ago
AVOID THIS SCAM
I regret not checking before ordering I paid a HEFTY price for express shipping for the item to arrive by Friday I emailed as I noticed my order had not been shipped They said if I need it by Friday it won t arrive I questioned why promise a date and make me pay knowing you cannot fulfil the order Knowing it hadn t been shipped yet I said id like like cancel Peter who had replied previously ignored me until he marked it as shipped and then said he can no longer cancel This website needs to be shut down they re a scam who probably make the majority of their money through that nonsense express shipping rate AWFUL
Melanie Roberts
6730 reviews
N/A
1 year ago
Cosplay Costumes
I would never order or do any business with Cosplay again My daughter ordered a costume for her last Halloween year of going out and it never arrived After numerous attempts at contacting them messaging and requesting refund there has been no response nor resolution Please save your money and do not order from this company