


CosplayFU.com - Custom Cosplay Costumes, Wigs, Props and Accessories
Based on authentic user experiences
luis solivan
6730 reviews
N/A
1 year ago
they don t have the best shipping
they don t have the best shipping support never again i order my costume in september and they claim they send it nope nothing they steal your money
Phil Goldberg
6730 reviews
N/A
1 year ago
Thieves and Morons
I will never deal with these thieves again I ordered boots from them end of June for a friend They claimed to ship a week later A month after still no delivery I contacted them They told me to talk to Hong Kong Post Hong Kong Post says they won t disclose to the recipient only the shipper I asked CosplayFU to please make the inquiry and let me know what they found Here s what I got in response according to our provisions we will send you a new one in your order if you still can t receive it 2 months later after it is shipped As for the refund I am afraid we can t refund you until we got back the shoes in your order CosplayFU is really Cosplay Fuck You They don t care about customer service They don t care about whether you get your materials in time They are totally non-responsive and don t give a damn about their customers I could not be any more disappointed with a company or their services Their prices are great until you realize you re not going to actually get your order
Lyle
6730 reviews
N/A
1 year ago
Not recommendable
Ordered 4 Costumes after talking with their support staff They said they would be able to ship in time to the date we agreed with I just had to pay the extra express fee which was nearly 200 bucks on that order which was fine for me Yet they shipped the package in time but missed many things of the costumes So I contacted the support again and after a few days they sent it to me with a standard shipping which takes about a month So the result payed a big money received just a part of the costume
christrb
6730 reviews
N/A
1 year ago
cheating site
I spent over 200 on this fraudulent website and I never got my costume shoes at all They told me to wait and after 2 months now I got nothing and they ignored my emails This is a cheating seller and I had reported to my credit card bank to get my money back beware
angelaf
6730 reviews
N/A
1 year ago
stop them please
I had ordered 3 items and getting only 1 wrong item after waiting for over a month after emailing them they said they will send me other items but they are not I requested a tracking number and they never respond to me after Now is almost 2 months since I placed my order and I am going to dispute the charge on them stay away and beware
Amanda
6730 reviews
N/A
1 year ago
shity costume
I bought a Naruto costume and it gets torn apart immediately when i try it on the quality is so bad and the color does not match the picture on their website very disappointing and will never buy on this site again for my cosplay needs
SusanH
6730 reviews
N/A
1 year ago
bad service
bought a wig took 3 months to reach no customer supports at all and no responds to my emails the wig arrived in different shape and color this is totally outrages I wanted to return them for a refund but no one is responding horrible china webstore
Sam Didi
6730 reviews
N/A
1 year ago
After ordering a cosplay
After ordering a cosplay I found out that their sizes on their website aren t actually what they are and when it didn t fit me after weeks of waiting for it and paying a lot of money they said that their policy didn t allow me to exchange for a larger size and that the only way for me to get a larger one is to buy it again at a reduced price but allowed no guarantee of it fitting Their policy is broken and their only fix apparently is for you to buy more of their stuff Never spending money their again and would never recommend them to anybody Horrible company
JensenGabriel
6730 reviews
N/A
1 year ago
Fraudulent Advertising
Please do not order from this site They actively steal photos of cosplayers who hand-made or bought from elsewhere and claim them as their own They will take any photo put their logo on it and say the photo was made by them Please exercise caution and inform anyone you may know if their photo was fraudulently used
T AA
6730 reviews
N/A
1 year ago
One of the worst experiences
Bought a costume didnt arrive had it resent but it kept being sent back to the orginal shipper Im then asked to either pay another shipping fee or get a refund thats less of what i paid for Seriously please dont buy from these people