Buyee Reviews

403 Forbidden

buyee.jp
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
R

I recommend you give buyee a try

Buyee is so fun to use because you can find things a little cheaper then on other websites they are so helpful if you don t speak Japanese there are alot of different translations of diferent languages so it is very convenient if you have never tried buyee I would recommend to try it at least once you might be surprised what you find
K

This is a great website for proxying

This is a great website for proxying from Japan It is easy to use and the customer service is great I especially like the bid snipe system and the ability to search sites like Yahoo Japan auctions by newly listed items The translation function is also useful The only improvements I suggest are being able to search across multiple websites at once currently you have to search separately on Yahoo Japan Mercari etc
H

Excellent service from purchase to delivery

I really like the transition to Fedex It was fast convenient easy to track and I really like the 20 coupon for reduced rates The items in the box were very well protected and everything arrived as described I would like to give all of the sellers positive feedback as all 50 or so sets of cars I bought arrived as promised and very quickly
L

Buyee NEVER disappoints They are beyond awesome

Buyee NEVER disappoints The reps they have are amazing and they were very helpful and kind and addressed all questions I had in a timely manner My experience is awesome and reliable I know for sure my money is being well spent I went from testing the site and buying 1 item to buying over 30 witching a 5 month span Buyee provides various shipping options to choose from as well as options to bundle
J

Friendy helpful online agent

I was looking to buy an item on Mercari the seller had indicated in the comments that with an additional amount they will also include some items that are tie-in with this item I d use the in site app to chat with their staff regarding this who then helpfully forwarded it to their customer service They proceeded to liaise with the seller and even manage to bring down the additional cost to include the items
Z

Great for Normal shopping Dont try to get limited time items

Been using Buyee for a couple years now The UI takes some getting used to but after you figure out your way around and also use the extension it makes buying things from JPN sooooo much easier and hassle free Dont try to buy limited quantity items though because buyee has to buy it themselves and they may miss the window you need to buy things quickly Great for normal shopping though
L

Always a great experience buying from

Always a great experience buying from Buyee I ve never done the auction part so I can t speak upon that But I ve used them to purchase through Mercari Japan most of the time and it s always a smooth process and experience Their packaging is phenomenal and their EMS shipping is quick and safe I would definitely recommend checking them out if any Japanese goods
A

Great

I ve bought from Buyee several times And I ve never had a problem yes there is a lot of fees but some are optional so that is not fault of the site Shipping has been reasonable and consolidating fee is great compared to others The only thing is that the app doesn t update products of Mercari constantly as of it was the site it only updates once a day hope they change that soon
V

Experience

My overall experience is good I looked at other reviews and see some of them are pure pain The only area of improvement I see is the Customer Service Representatives most of them don t meet the expectations The only person who understands the system inside out rules regulations is Ally Suggestion for Buyee please have Ally to train and coach the rest of your Customer Support Representatives and your customers will be happier
H

Good surprise

Y know I was very wary of their service after seeing all the bad reviews but if you properly do your research and know how to consolidate the package correctly you can get shipping decently cheaply Very quick delivery both from Japan Mercari and then to me I got the items super cheap and make sure you both ask for consolidation and then ask for them to take out all of the excess packaging very crucial I got my package today and it was still very well protected with nothing harmed and with discounts I payed 60 for around 15 extra large items which compared to shipping in the US which is above 100 for two large items it s a good deal- totally recommend and will use again but make sure to message them about shipping

About Buyee

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Frequently Asked Questions

Buyee is a comprehensive proxy bidding and purchasing service that specializes in facilitating international access to Japanese online marketplaces. It acts as an intermediary for customers outside of Japan, allowing them to shop from popular Japanese e-commerce sites like Yahoo! Japan Auctions, Mercari, Rakuten, and Amazon.co.jp. Buyee handles the purchase, receives items at its Japanese warehouse, consolidates multiple packages, and manages international shipping and customs documentation, making Japanese goods accessible globally.

Buyee supports purchases from a wide range of major Japanese online marketplaces and stores. Key platforms include Yahoo! Japan Auctions for bidding on items, as well as fixed-price marketplaces such as Mercari, Rakuten, and Amazon.co.jp. Users can browse these sites directly or through Buyee's integrated search functionality to find desired products.

Buyee's package consolidation service allows you to combine multiple items purchased over time into a single international shipment. When you buy items, they are sent to Buyee's secure warehouse in Japan. You can store items there for up to 30 days at no charge. During this period, you can request consolidation, where Buyee repackages your eligible items together. This service is designed to reduce overall international shipping costs compared to sending each item separately.

The total cost when using Buyee typically includes several components: the price of the item itself, any domestic Japanese shipping fees charged by the seller, Buyee's service fee for the proxy purchase, a fee for package consolidation if used, and the international shipping cost to your country. Additionally, you are responsible for any customs duties or import taxes levied by your country upon arrival. Buyee provides a fee calculator and transparent breakdowns to help users estimate the total landed cost before finalizing a purchase.

Buyee offers secure warehousing for items at its Japanese facility for a period of up to 30 days free of charge. This storage period begins once an item arrives at the warehouse. This free window allows you time for other purchases to arrive so you can consolidate them into one shipment. After the 30-day period, extended storage fees may apply, so it is advisable to plan your shipments within this timeframe.

Related Companies

View All
1
Eshopvipclub
1.00 (5) · eshopvipclub.com
2
Equip-bid
0.00 (0) · equip-bid.com
3
Deeperjapan
0.00 (0) · deeperjapan.com
4
Bluejeanbb
0.00 (0) · bluejeanbb.com
5
The-open-box
0.00 (0) · the-open-box.com
6
Pkbazaar
0.00 (0) · pkbazaar.pk
7
Buyandrepair
0.00 (0) · buyandrepair.com
8
Picclick
0.00 (0) · picclick.com
 View all 17 alternatives
Looking for Buyee alternatives? We've ranked 17+ similar companies by reviews.
View All Alternatives

About Buyee

About Buyee

Buyee is a comprehensive proxy bidding and purchasing service that specializes in facilitating international access to Japanese online marketplaces. Primarily serving customers outside of Japan, Buyee acts as an intermediary, allowing users to shop from popular Japanese e-commerce sites that typically do not offer direct international shipping or may have language barriers. The service consolidates purchases, handles international shipping, and provides customer support in multiple languages, making Japanese goods more accessible to a global audience.

Core Services and Functionality

The platform's primary function is to provide users with a Japanese shipping address and a personal proxy shopper. Users can browse supported Japanese websites directly or through Buyee's integrated search. Once a desired item is found, Buyee purchases it on the user's behalf. The service then receives the item at its Japanese warehouse, where it can be held for consolidation with other purchases. Key services include:

  • Proxy Bidding and Buying:Buyee places bids on auctions (notably on Yahoo! Japan Auctions) and makes purchases from fixed-price stores like Mercari, Rakuten, and Amazon.co.jp.
  • Package Consolidation:Multiple items purchased over a period can be combined into a single international shipment to reduce overall shipping costs.
  • Secure Warehousing:Items are stored securely for up to 30 days at no charge, allowing time for additional purchases to arrive.
  • International Shipping:Buyee manages all customs documentation and ships worldwide via various carriers, including EMS, DHL, and FedEx.
  • Additional Protective Services:Users can opt for services like package inspection, photo confirmation, and protective packaging for fragile items.

Target Audience and Key Benefits

Buyee caters to international collectors, enthusiasts, and general shoppers seeking authentic Japanese products. This includes fans of anime and manga merchandise (figures, goods), vintage clothing, rare collectibles, traditional crafts, electronics, and pop culture items. The main benefits for users are:

  • Access to Exclusive Markets:Unlocks a vast inventory of goods unavailable on global platforms or from sellers who only ship domestically.
  • Language and Payment Support:The website and customer service are available in English and other languages, and international payment methods are accepted.
  • Cost Transparency:The fee structure is outlined upfront, including service fees, domestic Japanese shipping, consolidation fees, and international shipping costs.
  • Streamlined Process:The platform provides a centralized dashboard to track orders, warehouse inventory, and shipment status.

User Experience and Considerations

The Buyee website is designed to guide international users through the multi-step process. It features tutorials, a fee calculator, and detailed help pages. Potential users should carefully review all associated costs, including service fees and the specific prohibited items list for international shipping. Understanding the total landed cost (item price + domestic shipping + service fee + international shipping + potential customs duties) is crucial before making a purchase.

Conclusion

In essence, Buyee serves as a vital bridge connecting global consumers with the unique and diverse offerings of Japanese e-commerce. By handling the complexities of logistics, language, and payment, it empowers users worldwide to reliably and securely purchase items from Japan, fostering a greater exchange of goods and culture in the global marketplace.