Buyincensewaterfall Reviews

great customer service

I did have complications with my order at the beginning but throughout the whole process whenever i emailed or called whoever helped me made sure i was satisfied at the end of our conversation the workers really helped me get everything i needed and were so helpful along the way i always read reviews and ask myself are these reviews fake to make the company look good but i am here to tell you that everyone who helped genuinely cared about helping me in any way they could and i appreciate that so much i recommend you buy with this company and once again i couldn t b more appreciative with everyone s help in this business

Email trip up

I had ordered two of the incense burners with free 100 incense After a little better than a week I realized I hadn t got my order confirmation from I W Found phone number and got Arwen on the line He quickly got my email problem resolved Thank you so much Arwen

Customer service

The young lady that I had the pleasure of speaking to was very helpful and I would definitely purchase from them again She took her time and was able to email me all of my tracking information I would like to thank you for a very positive experience Best Regards Brad Sanguinetti

Adorable and a great product

I loved this so much I purchased 2 more to give as gifts Adorable design sturdy and the incense smells wonderful I will burn one in the morning and can still walk into my house in the afternoon and smell the lovely scent Customer service was awesome I had made a mistake on my order and they got back to me quickly and resolved it for me LOVE this company and LOVE this product

This company are brilliant to deal with

This company are brilliant to deal with emails are answered very quickly any problems are soon sorted nothing is too much trouble for them I would certainly recommend them to everyone around the world 10 10 Mrs D McCabe

Missing 200 cones

I understand you have sent my missing 200 cones I really hope they come before Christmas comes as them the waterfalls are going to be presents please can you check to see where they are Many thanks Tracey

The Best Customer Service

This company work with my concerns and were honestly working with me and I am totally satisfied with the customer service I received I feel I made a great choice in buying from them now after seeing them on Instagram They truly are here to help their customers and I can t wait to get my order and use it I highly recommend them Sandra Cuevas

I am so excited to see this product in

I am so excited to see this product in action I can say that the customer service is wonderful Due to some issue with FedEx my fountain was lost in transit But the company took care of that So even though it s way past my birthday now I can t wait to receive this product