Buyma Reviews

Recently purchased a counterfeit Louis Vuitton I recently purchased a Louis Vuitton purse through Buyma 7MONTHS AGO for my wife for 2022 Christmas My wife immediately disputed the authenticity of the purse because of some missing items that come with the real purses Such as the Louis Vuitton Monogram on the inside of the purse at the pocket not being there and also the shoulder strap was unusually made in different widths The purse was photographed and reviewed and subjected to authenticity through a renowned jeweler in local San Diego area who handles luxury items also They determine that the purse was counterfeit Buyma swears by their guarantee of the authenticity of the luxury items that they handle This has been an extremely anxious and frustrating time for us as I bought through Buyma to save 100 They swore that the purse was authentic it came from Italy and my wife s Christmas was ruined right away and now that we have learned that it is a fake The purse was purchased with my American Express card which credited me for the purchase and abolished me of all cost Buyma is that the top of the list on Google and should be more ethical in the dealings of their business I do not recommend anyone using them and I should have looked up all of the disputes that were involved with this company before I purchased through them There were not many issues from people complaining from authenticity This just proves that it can happen Thank God for American Express Date of experience December 25 2022 FALSE LIES Reply from BUYMA USUpdated May 27 2023 Update We called the jeweler you brought the item right after and they confirmed that they didn t say it was inauthentic They just couldn t verify the brand new items since latest LV removed serial numbers and apply microchip system Additionally your AMEX decided your claim was not correct Again we are offering authentication on our cost by working with trusted 3td party to protect our customers We hope that you would understand and corporate with us for verification we are always happy to help All the best -------Hi we are sorry to hear your experience Please contact our member support for any authenticity doubts We partner with third-party authentication service to confirm the authenticity of the item purchased through our marketplace and we guarantee the refund in any unfortunate case that the the item is not confirmed as an authentic We have already offered you the service and we are waiting for you to provide us the information We are not able to verify your photos of products since you have never sent us We are working very hard to verify the sellers on our marketplace to prevent such thing and make our marketplace safe for both our customers and sellers We are waiting for your inquiry about your order SincerelyFinal outcome so far CONTACTED AMEX TODAY07 05 2023FYI RETURNED PURSE TO SELLER A MONTH AGO IN ITALY WITH PROOF OF RETURN THRU USPS ALL DOCUMENTED PHOTOGRAPHY WITH AMEX STILL NO RESPONSE FROM THE SELLER BUYMA IS STILL BILLING MY AMERICAN EXPRESS CARD 7 MONTHS LATER MY RECOMMENDEDATION DONT USE THIS COMPANY FOR ANYTHING THEIR COMMUNICATION SKILLS ARE NEANDERTHAL TO SAY THE LEAST NO CONTACT PHONE FOR BUYMA FOR OBVIOUS REASONS I WISH I HAD READ THE REVIEWS BEFOREHAND AND I WOULD NOT BE IN THIS PARTICULAR SITUATION NOW MY ADVICE BUY FROM LEGITIMENT LUXURY STORES DIRECT THIS COMPANY MANIPULATED RESPONSE AND LIED AND SHOULD BE BLACKLISTED BY GOOGLE AND EVERYONE BEWARE

I tried to placed an order twice and of course the product turned out to be unavailable twice Why do you even list it if you not sure about availability Waiting for my refund i hope i will get it

Don t buy anything here This place is similar to Amazon and allows third party sellers to sell items to you and they do not communicate with each other I purchased what I thought were Stella McCartney pants WRONG pants arrived COMPLETELY different pants The seller on Buyma told me to use the return shipping label to return to Hampden Clothing and Buyma or Enigmo instructed Paypal for the pants be shipped to Japan Paypal Dispute Case ID PP-D-127196234 The seller and Buyma do not communicate 816 pants so far NO REFUND I mailed the pants back to Hampden Return FEDEX Tracking 284086558231Once these pants are recived by Hampden I expect a refund or I will dispute it out with Paypal or my credit card company Buyma Enigmo s return instructions To receive the refund you ll need to initiate the return shipment and upload the tracking information in the Resolution Center before October 9 2021 We suggest you retain a copy of the shipping label to verify the address of the recipient If needed we may ask you to provide this document later The item s you received must be sent to the following shipping address Enigmo Inc 8-1-22 NMF 6F 107-0052 JP Buyma Seller Instructions GalleriestoreGalleriestore9 days agoDear chirianithank you for your massage and check with Hampden would you kindly ship the package to Hampden and we do the refund 850 to your Paypal account if it is ok for you thank youbest regards

I recently purchased a Louis Vuitton purse through Buyma for my wife for 2022 Christmas My wife immediately disputed the authenticity of the purse because of some missing items that come with the real purses Such as the Louis Vuitton Monogram on the inside of the purse at the pocket not being there and also the shoulder strap was unusually made in different widths The purse was photographed and reviewed and subjected to authenticity through a renowned jeweler in local San Diego area who handles luxury items also They determine that the purse was counterfeit Buyma swears by their guarantee of the authenticity of the luxury items that they handle This has been an extremely anxious and frustrating time for us as I bought through Buyma to save 100 They swore that the purse was authentic it came from Italy and my wife s Christmas was ruined right away and now that we have learned that it is a fake The purse was purchased with my American Express card which credited me for the purchase and abolished me of all cost Buyma is that the top of the list on Google and should be more ethical in the dealings of their business I do not recommend anyone using them and I should have looked up all of the disputes that were involved with this company before I purchased through them There were not many issues from people complaining from authenticity This just proves that it can happen Thank God for American Express

HiI ordered a dress from a seller who supposedly sells Carolina Herrera clothing I ordered it in July And recieved nothing till today Please be careful You can t get anything back

If you enjoy paying almost 60 to 80 more for regular priced merchandise than this place is for you I was dumb enough to pay the marked up price for a pair of sweatpants from the seller CAVOCAVO on may 20 2020 Its July 27 and they havent arrived The seller keeps telling me it s taking a long time because of the pandemic It s TRUE things have slowed down because of the pandemic but it doesn t take 2 months for something to get shipped from the states to canada 1 month tops Yet the seller keeps saying the same lies and tells me to wait Why would I buy something if I was getting it 2 months later Want help from customer service Haha They have a email for customer support but I think the pet dog is watching the computer or all there support requests go directly to waste bin because of the complaints overload Seriously when 75 of the reviews of buyma are negative what is that telling you When all the reviews basically have the same complaints what s that telling you Dont say I didn t warn you

Inquired about availability and was told they couldn t honor their listed price I reloaded the item and it was 150 higher now than it had been

Buyma is a scam I purchased a 3800 Louis Vuitton backpack Seller CalUs out of Austria emailed me to say it was shipped Dec 19th December 29 2020 I received an email that the package was received in ISC USPS NY Since then I havent heard a thing I called USPS and they said it appears to be lost and since it was shipped internationally only the sender can initiate an investigation I tried contacting Buyma for help They sent me a link to the sender I emailed the sender several times and they have refused to respond So without their help it seems I ve lost 3800 I emailed Buyma several times asking for their help and now they are not responding

Paid 700 for an item I never received They keep saying whait patiently or ignore my emails this website is for sure stealing people s money I d pay ten times as much for legal fees just to make them pay for tricking people like this

If you re going to purchase high priced items online apply for a credit card that will cover fraudulent transactions Not all do If you don t receive your item in a timely manner don t wait more than you need to The longer you wait the harder it is to file When you do file have all pertinent information ready for the credit card company I learned this the hard way If it s too good to be true well you know the rest