Bws Reviews

So awful for the second time in two

So awful for the second time in two months I tried to order off the app and they messed it up and I had to run around trying to either get what I ordered or get a refund and neither 1 half and it s an absolute joke

Rubbish

Rubbish Bottle shop they have clearance on things and they never have the stock just to get you in most things are never as cheaper than dan merfeys

I paid 198 for 24 pack of Wild Turkey

I paid 198 for 24 pack of Wild Turkey 101 cans When I got home rang three other shops 157 at largest 40 dollars rip off People shop elsewhere rip offs Only reason I got wikd turkey because all other 24 packs were cold

Rude Management and service because

Rude Management and service because they have a monopolyMy wife who is 38 yrs old walked into the store to purchase 4 bottles of beer for me The store manager was not able to tell the difference between 18 and 38 She didn t have any ID so I went in and the manager would not sell me the alcohol even though I have been going to the store for 15 yrs There are rules for a reason but also needs to be applied with a bit of common sense Management should be hiring people who are nimble and able to think on their feet don t hire imbeciles Anyways I will never be using BWS Dan Murphy or Woolworths for purchasing my alcohol as they are able to treat customers this way because they now have a monopoly in my region after sending the smaller bottleshops out of business People should support their local smaller bottleshops as the big retailers sell their alcohol below cost until the local smaller bottleshops go out of business Then they have free rein to jack up prices and treat the customer any way they feel like DOWN WITH THESE LARGE RETAILERS

Customer Service is lacking here

BWS advertised Oyster Bay sparkling 2 bottles 40 told by a friend on social media Drove 20 min to Southpoint as it was a good buy they only had 1 bottle left and wanted 26 for it Staff were rude and said they d only had 6 bottles in stock and someone bought 5They said Dan Murphy s were owned by same people so go there I bought an alternative brand to stick to my 20 a bottle budget and time constraints Told a friend and was directed to Dan Murphy s where it was only 19 a bottle and no minimum The biggest difference was the staff were helpful and friendly Will not be going to BWS again

BWS Carnegie - smoke break ahead of customers service

BWS Carnegie myself 2 other customers had to wait outside a closed store even though the store hrs say it s open while the store person had his smoke outside Customers were told they have to wait till he is finished then he proceeded to have attitude when I was eventually able to get in to collect order

Your down right scum your staff have no costumer

Your scum staff has no costumer service at all they are supposed sycoligist s with qualifications so its time to boycott government agency s like yours and go to dan murffy s for good

BWS Mosman Park terrible service Went to the local BWS this afternoon

Went to the local BWS this afternoon only to be greeted by no customer service A young guy girl who were to much into there own conversation to even say hi the rudeness beyond belief but after their private conversation finished the guy greeted a male older customer obviously has a issue with women or maybe it s because his private conversation had finished Disgusting customer service BWS really need to get better staff and train them properly You are paying these people to do a job not stand there talking to each other