Based on authentic user experiences
Tony Mag
6731 reviews
N/A
1 year ago
Christine is the best
Christine provided some of the best customer expereince I ve received to an issue of any company that I ve dealt with in many years thank you
Gina
6731 reviews
N/A
1 year ago
Hike Strike Walking Stick
I spoke with Kayla regarding purchasing the Hike Strike Walking Stick I wanted to order three of them and have them sent to two different addresses The glitch was that I wanted to send them anonymously and she was very understanding when I explained my situation Not sure herself she checked with her supervisor and was able to help me do this We ended up setting up accounts in the receivers names but kept my email address and phone number on the accounts so that I would receive any information as well as future notices about your products I must tell you that Kayla demonstrates outstanding customer service and represents Byrna Technologies in a very positive light She was professional listened carefully seemed genuinely interested in helping me and addressed my concerns regarding these purchases We even talked about additional safety concerns that I have as a woman in the city She quite knowledgeable about your various products and introduced me to several of them She patiently answered my many questions Through her a thumbs up to Byrna Technologies and many kudos to Kayla
J M Richardson
6731 reviews
N/A
1 year ago
Five Star customer service
I had a minor issue with my LE launcher Byrna sent me a prepaid shipping label promptly resolved the issue All the while they kept me updated about what the status of the repair was I had my launcher back in nine days
Terease juhl
6731 reviews
N/A
1 year ago
Christina is the best
Christina was upbeat knowlegeable and soooo helpful I really don t know about guns and ammunition and was given minimal information for what I was to order She was confident and helped me get the order placed and I so appreciate her service
Bibinho Percy
6731 reviews
N/A
1 year ago
Customer Service
I am a big fan of Byrna not only for their products but also for their Customer Service Their follow up is amazing from the moment you order til it gets in your hands Thank you Kayla Paquette
POLO ROLLINS
6731 reviews
N/A
1 year ago
Knowing that I have something
Knowing that I have something legitimately that I can own and feel safe that it will do the job makes me so grateful It s very precise and definitely packs a punch that will disorient and incapacitate an attacker
Gadzilla
6731 reviews
N/A
1 year ago
Byrna customer service is top of the
Byrna customer service is top of the line Thank you to Christine Gunder who was a great help So glad I connected with this product and these folks Edited 9 8 2023 - typo Smyrna s b Byrna Must have been thinking of a recent drive through GA
Elliott Kircher
6731 reviews
N/A
1 year ago
Fantastic
Byrna has always been very kind and helpful I was shipped a new fanny pack completely free of charge when I received the first one with a small defect They have a loyalty rewards system that is really awesome as well
David Peters
6731 reviews
N/A
1 year ago
These guys are great
These guys are great Byrna gave me my 10 discount after I ordered my products Looking forward to having this tool for fun recreation and to keep my wife and I safe while traveling the US
T
6731 reviews
N/A
1 year ago
Kayla was Excellent
Kayla was very knowledgable about all the products I really appreciated her patience and willingness to answer all my questions I was able to make a decision with the information provided to feel confident in making my purchase I wish that other companies had a Kayla working in customer service Thank you for a great experience Tina Marcouillier
