Canvasworld Reviews

Terrible Cust Svs and no accountability

I may never know if the canvas is any good since I still don t have it Ordered on 12 15 paid extra for 1-day rush processing and 2-day air Promised on 12 18 It s 12 22 and still hasn t shipped although a shipping label as created on the 19th CC was charged immediately but now no one there can tell me what happened Customer service is a travesty I have wasted over two hours on two phone calls where they were very nice but basically just told me what I wanted to hear and did nothing I would NEVER recommend them

Their customer service experience was

Their customer service experience was terrible and unwilling to help I have a business that uses a standard available top level domain that is not a com net or org When I reported to them that their site did not accept a very specific provided value and the exact text of the error they refused to help until I provided a screenshot I complied sent them a screenshot and was promptly met with you have to use a com net or org response despite explaining that I only use my business email address to process business related orders as I keep receipts and finances completely separate Multiple individuals involved in my support request were all equally unhelpful and unwilling to escalate a request

They will print HUGE if you want I had

They will print HUGE if you want I had two 36 by 48 made The quality is amazing and a steal at the price They even give you information if they think you have cropped incorrectly or need a touch up I WILL use them again Nick M

Super satisfied

Shipping was efficient canvas is of great quality and the response time of the team was excellent I enjoyed the service and will use it again

Five Star Quality

I had them do a monochrome animal canvas 16x20 from one of my professional photos The quality was absolutely perfect The site is easy to use Completion and shipping was as promised

Magnificent job

I received my beautiful print put to canvas yesterday and would like to share my response upon receipt MAGNIFICENT More than met my expectation and the card sent with the print made the purchase personal I will use CanvasWorld again Really beautiful work

Excellent customer service

We had a local photographer take photos of our dogs with our intention of having it printed on a 40x60 canvas She edited the photo with a copper background and submitted it for print When the canvas arrived the background looked coral instead and one of the dogs was slightly cut off Canvas world promptly worked with me to reprint the canvas to my satisfaction at no charge Our canvas arrived today and I m very pleased I can t say enough about the excellent customer service their web site says 100 customer satisfaction guaranteed and they aren t kidding

I love my oversized canvases

I love my oversized canvases They got here yesterday They were delivered in a very timely fashion as well without paying for the expedited shipping cost Also before shipment I was sent a message that two of my photos were low resolution and may be a bit blurry for the size I chose I approved them anyway and I think they came out perfect I would definitely use them in the future as I m addicted to oversized portraits at this point