


Capital Resolve | A Leading Debt Resolution Agency in the UK
Based on authentic user experiences
Stefano Samarasinghe Dissanaya
6743 reviews
N/A
10 months ago
Left SSE with credit on the electricity
Left SSE with credit on the electricity meter and now I am being told I owe them instead because of a mistake they made I have been harassed by these stalkers at Capital Resolve making phone calls to me with robotic voices sending text mesages emails etc Now they re asking for more money for having harassed me They have brought me immense anxiety and suffering with their lies and evil and I have no power to fight against them There is no justice in this country Avoid SSE I hope that the people at SSE and Capital Resolve pray for God s forgiveness every day because they re going to need forgiveness more than most
Beth Wells
6743 reviews
N/A
10 months ago
Scammers
Had a letter through the post claiming that I had an outstanding balance of 254 74 on an EDF account from when they took over Utility point in 2021 Very confused as there was no other information on the letter and I closed out the account and paid the final bill in 2022 so tried to phone and email capital resolve and they re impossible to contact Called EDF to have confirmed to me there there was NO outstanding balance If you receive any letters from capital resolve DO NOT pay them off without checking the legitimacy of their claim
Ele Hatch
6743 reviews
N/A
10 months ago
Harassing me via email for a fictitious
Harassing me via email for a fictitious payment of an outstanding balance of an energy bill related to an old account I have spoken to EDF who ve confirmed I have no outstanding payments and they don t use this company to recover debt Total scammers Will not answer the phone Will look at taking this further Richard J Edwards leave me alone and do not contact me again
Hannah
6743 reviews
N/A
10 months ago
Scam debt collectors
Scam debt collectors Recently started being emailed called and receiving text messages about an outstanding bill for Virgin Media who I haven t used for 4 years My anxiety would never let me ignore a bill for this long so they re really picking on the wrong person
Mathew Delorenzi-Waters
6743 reviews
N/A
10 months ago
SCAM - Absolute chancers
SCAM Stay awayThey contacted me saying that I owed money to GNE EDF despite me not being with either for nearly 2 years I contacted EDF to clear everything up and they advised there was no outstanding debt I attempted to contact Capital Resolve Numerous times to advise them but could never get through to speak to person
Tracy
6743 reviews
N/A
10 months ago
Absolutly horrific
I have just received a letter stating that I owe Capital Resolve around 750 for an unpaid debt to EDF from when they took over from Green Network Energy back in 2021 It is extremely unsettling to know that these people still operate Had I not checked on Trustpilot I would be going around in circles trying to figure out what the hell is going on I m dubious to give them any contact details and I m unable to call them off a witheld number as it wont let me
Lalalala
6743 reviews
N/A
10 months ago
Fraudulently trying to extort money for
Fraudulently trying to extort money for a sse debt that was paid off to a different equally incompetent company many years ago They re also happy to break Gdpr regulations as the letter was addressed to my partner but they were more than happy to speak to me using his details and didn t question the apparent Mr with a female voice How thick are they At least you know the dumbest of society can get some sort of job
Fiona
6743 reviews
N/A
10 months ago
Paid everything up to date to BG before
Paid everything up to date to BG before transferring to a new supplier 3 years ago 3 years later get bombarded with letters emails and texts from Capital Resolve spoke to the most unprofessional miserable woman Apparently still owe BG nearly 309 quid No other info went through my bank statements all paid up No letters from BG in regards to these arrears something not adding up
Music lover
6743 reviews
N/A
10 months ago
Despicable false debt chasers and
Despicable false debt chasers and harassers for the failed SSE business now poorly run by OVO and Stephen Fitzpatrick They owe me 5 months illegally withheld government energy credit They have failed to provide me any bills yet chase a fictitious gas bill and keep quiet about elec presumably because it shows them owing me 331
Defender Driver
6743 reviews
N/A
10 months ago
Received a request for money apparently
Received a request for money apparently owed 1400 to EDF after Utilitar went broke EDF have no record of debt Unclear how Capital Resolve obtained information Have asked for evidence - unless this is received will not take further action Why are we subject to such things very stressful