Carbuyerusa Reviews

I was told numerous times that the price wouldn t change but they lied and offered me 10 000 less

I was told numerous times that they give me 25 000 for my 2017 Honda CRV with very low miles at 53 000 miles The offer is not going to change Myles kept saying we don t do business that way But of course it changed No longer can I speak to Myles He won t call me I text no answer back it changed of course to 12 000 then 15 000

Beware - Dishonest Fraudulent Tactics

Beware Eddie Richard lied from me the moment that I called CBUSA He offered me 56 300 for my 2022 RAV4 Prime pending inspection Eddie clarified the only way that price would drop was if they found damage to the vehicle or there was a title issue The car is 3 weeks old with 1400 miles Their inspection came back immaculate and the car has a clean title in hand When the funding manager Hal Ross called me he said CBUSA would only be able to pay me 54 000 for my car His reason Eddie Richard lied about the number and was never authorized to change the value of my car Eddie Richard lied numerous times to me on the phone and assured me that the multiple BBB reviews stating these same bait and switch tactics were fake and that it was only from customers who lied about their cars condition The owner and CEO Bill Coleman wrote two blanket statement replies to my BBB complaint about how they try to maximize value for their clients but never addressed the fake offer they baited me in with or acknowledged me at all Stay clear from these dishonest fraudulent staff members and company - CBUSA

Scam Bait and Switch

Scam Bait and Switch CarBuyerUSA made me an offer for my newer Truck only has 233 miles They sent out an inspector who stated the vehicle was flawless basically a new vehicle Then I received a call from the buying manager funding team and they offered me 5 800 less that the original offer When I questioned why and asked about the inspection I was told the inspection was all positive but that based on market condition he would not change the now lower offer This all transpired over a 24 hour period the original higher offer was only used to start the discussion and agree to let someone come inspect the vehicle then they commenced to try to beat me down on a lower price

AVOID AVOID AVOID

Do yourself a favor and completely avoid this company Also educate yourself with the reviews on cars com and yelp and understand why they re a 2 5 The company has completely ghosted me after a flawless car inspection by their own third party so they dont have to pay their quoted price AVOID this company their business practices are EXTREMELY questionable Will be submitting BBB case shortly The owner commenting on these reviews is all for looks he didn t address my issue and probably most others

Like others experience this is a total

Like others experience this is a total bait and switch Dropped offer over 4K after great inspection Said things like they will need to replace the tires less than 20K on them Car has minor scratches etc Yeah there are a few small blemishes as most cars with 57K would have but interior is perfect Unless you are trading in a Tesla or another high demand vehicle I wouldn t waste your time The experience felt just like being at an old school dealer Defeats the whole purpose of the Online Experience

SCAM AND FRAUDULENT BUSINESS

SCAM AND FRAUDULENT BUSINESS FBI INVESTIGATION THEY STOLE MY BANKING INFORMATION AND TITLE

I always do my homework when it involves money and my personal info

For anything I do online I always have my doubts and I try to leave no stone unturned when it comes to money or my personal information so I had multiple conversations with these guys Not once were they pushy not once did I feel a hard salesmanship approach They were very patient with me and it literally felt like they held my hand throughout the entire process They made me feel like I had to be comfortable and sure selling my car to them was safe Once I took the leap and really happy I did it couldn t have been easier and they paid me what they quoted me highest one I found at a dealership and online btw and deposited it directly into my bank I feel very comfortable recommending them to anyone selling their vehicle They do what they say the way the say they ll do it Very happy with my experience So that was back in July 2018 when I chose to sell my car online to these guys Since I was so happy with them in July on October 30 2018 I bought a car from them The process was easy and quick and Mike one of the two owners took the time to talk to me about what fit into my budget and needs Shane road along on my test drives and was very informative and Brandon sold it to me were all an absolute pleasure to work with They were patient with me answered all my questions and made sure I knew all the details about my 2013 Hyundai Veloster Turbo LOVE IT and the paperwork I was signing I m a tough customer and I ve been known to ask Do you like your job Do you want to keep it HUGE customer service freak it s got to be dang near a perfect experience or I walk away with my money still in my pocket These guys rock and obviously since I m a very happy repeat customer I highly recommend them Thanks y all You fellas are fantastic

Amber at CarBuyerUSA is superior

Amber at CarBuyerUSA is superior to work with She is knowledgeable professional and courteous We have never used an online buying process Amber walked us through the steps and made us feel comfortable I recommend CarBuyerUSA and Amber is Top Shelf to work with Try these guys You won t be disappointed MWS Myrtle Beach SC