Usautosales Reviews

Worse dealerships ever I want to start

Worse dealerships ever I want to start a class action lawsuit if you are interested email me the sold me a car with blown gaskets and the 1800 dollar warranty didn t cover it I sued them and won 10k now they temporarily closed

Horrible Customer Service and

Horrible Customer Service and Integrity I bought a car from US Auto Sales in February 2023 and bought a 3 year Extended Warranty May 2023 my starter goes out making my vehicle inoperative Call to make a claim to get my car repaired only to be told the contract has been cancelled due to none payment from US Auto Sales Although I am paying for the warranty I am unable to use it And US Auto Sales will not make amends to correct this or fix my vehicle I m paying for a warranty I can t use Tried to called US Auto Sales to explain the situation when I asked the 1st person how is this going to be rectified she put me on hold for over an hour I called back the second person hung up on me The 3rd time they put me on hold again

Do NOT waste your money or sanity

Do NOT waste your money or sanity US Auto is horrible to deal with Any time you call you get a completely different reason explanation My mini van has had tons of issues since I bought it and conveniently the warranty you are required to purchase DOES NOT COVER ANYTHING

I have the extended service warranty

I have the extended service warranty Paid an additional 1 840 for what Was within the time frame for a claim My car blew a head gasket And was denied because they don t service gaskets and seals within not even having the car nearly two years I need their little shut down to be over so they can make this right

DONOTDO ONLINE QUALIFY

So I submitted a pre qualification online with them they claim it would NOT effect your credit score I even put in a fake social security because I was worried they may hard pull the report some how some way without my SS they HARD PULLED my credit which shot down 5 points so I call the dealership to ask questions about down payment the 500 down thing is not real and the car jsalesman TIM took every question personal and lied over the silliest things I will not be be purchasing from them idk how they are still in business with all the reviews but do not put in your information they won t give you any real information about anything and you ll end up with a hard pull that should be illegal Carmax car gurus and several other places do pre qualify without hurting your score so these USauto guys are fraudulent in every way

Sold a truck with a bad engine

Sold a truck with a bad engine Bought in September The truck was inoperable before Christmas Worst customer service ever Trying to make me pay for their mess up I have spent too much damn money to still be without a vehicle Paid for my own rentals out of my pocket They want me to pay for repairs but they will repossess the vehicle I asked for deferments only to be told my money issue is not their problem Not a good car lot to buy from unless you do not mind buying a piece of garbage and dealing with worthless employees The Warranty Company admitted to fault but still screwed me on the repairs to the truck

RUN

RUN This is an awful company to deal with Dwight Copeland the salesman Columbus GA sold me a 2016 LEMON The engine is bad and they have NOT provided any assistance He thought my experience was funny and laughed I DO NOT want anyone else to feel this type of disappointment He said No one would read this post I wish I would have read earlier posts and I wouldn t be experiencing this NO TRANSPORTATION now So I will NO LONGER support this business

So a year ago I bought a vehicle

So a year ago I bought a vehicle I started to have problems with it shakiness tires where rotten I tried reaching out noone would return my calls so the I made a payment in July 2022 and it got list somehow so I had all the routing information and they gave me the run around for months about my refund and kept changing the dates I never got this money and reported to the better buisness burea They lied and said I already got my refund I have 3 months of bank statements and I never received this refund and recently I was able to receive a extension on my car notes and I asked for a extension on Feb 13th and all I got was attitude and I only owed a little over 100 and they expected me to pay most of what was owed I would ve called if I had the money So all I got was attitude and jerks My husband is disabled and I injured my leg so my hours where cut down and all I needed was a few more days to complete my note And I got no help whatsoever just attitude and no understanding I will never recommend anyone else to yall And assoon as I can I will get rid of this shifty car

I purchased a car from them two years

I purchased a car from them two years ago and the Transmisson already had to be replaced on a 2017 Nissan Altima I was wondering why well my car was used as a rental before then was put on the lot to sale horrible experience

DO NOT buy from these crooks

Do yourself a favor and NEVER buy a car from these scammers I purchased a vehicle in June and by July the airbag warning came on the car consistently has low tire pressure because the tires are 6 years old and failing not to mention the back brakes were completely worn down to the rotors You can hear the car screeching and squealing from miles away I took the car to the shop PepBoys as THEY requested and was told there is no way brakes wear down in a month but yet they REFUSED to cover it stating brakes are routine maintenance which isn t covered under their scam warranty Routine maintenance for brakes DOES NOT apply to a car that was supposed to be certified and inspected and fixed prior to selling They seriously need to be put out of business I am searching for a new vehicle from a reputable business and they can have their crap car back Who knows what else is wrong with it