Communion Dresses | Www.carriageandcastles.co.uk | Scotland
Based on authentic user experiences
Henry
6775 reviews
N/A
9 months ago
THERE ARE PLENTY OF OTHER STORES WITH FAR SUPERIOR CUSTOMER SERVICE AND STOCK
This company is an absolute joke placed order on an item and paid delivery stating 1-2days and its now 5days later and I am still waiting and upon trying to contact this retailer to enquire my order and I get no reply so I take to their social media to no surprise no reply again I am currently contacting trading standards as they have taken the money and not delivered or replying to emails social media and clearly are misleading customers on lead times for products and I will be spreading my online experince with other parents and event planners as I have a wide circle due to my work role but I will refrain from this store from now on and I suggest everyone else to refrain too as they will let you order and not notify you that the item wasn t in stock when you ordered and then they tell you it is awaiting dispatch and and I missed one phone call due to work yesterday and they cancelled my order and stated the item isn t in stock and they tried to contact me and refund process has started so now a child s day is ruined because this company doesn t care about customer service as once they have your cash you just need to hope there is no issues because they won t let you know and will ruin someone else s day
Lisa Kett
6775 reviews
N/A
9 months ago
Best experience
A huge thank you to audrey from the dublin store for the best experience for my daughters communion dress she was so helpfull and honest nothing was a problem she gave her so much time and made the hole experience a day to remember for us I will recommend all family and friends to shop anything communion or christening as we felt so welcome thanks again audrey
Bridget Ryan
6775 reviews
N/A
9 months ago
Thanks so much to Audrey in the Dublin
Thanks so much to Audrey in the Dublin branch for helping us pick the perfect dress for our daughter Saoirse Audrey was absolutely amazing at helping us choose the prefect dress for our princess I would highly recommend carriage and castles and of course Audrey
Colin Slevin
6775 reviews
N/A
9 months ago
Thank you to Audrey
Thank you to Audrey from the Dublin branch for helping us choose our daughters dress From the moment we walked on she was attentive and helpful putting our daughter first and making her feel special I would highly recommend anyone to their store
Michaela Walker
6775 reviews
N/A
9 months ago
I came in today with my mam daughter
I came in today with my mam daughter for my daughters communion dress we were greeted by Danielle and she was absolutely lovely Couldn t recommend this shop any more she was so helpful and just so lovely to deal with she made us feel right at ease and we bought a beautiful dress from her all the dresses was gorgeous and over all it was such a great experience for us thanks to Danielle
