Cartridgestop Reviews

Cartridge Stop

2.38
40 reviews
Poor Rating
Based on 40 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 40 reviews

The majority of reviews report deeply negative experiences with Cartridgestop, citing issues such as delayed or non-delivery, unresponsive customer service, and receiving empty or counterfeit cartridges. A smaller subset of reviews acknowledges slow delivery but reports a satisfactory resolution or refund after contact. Several reviews explicitly state the products were not original HP cartridges but refilled imitations sold under misleading advertising. The overall sentiment is overwhelmingly negative due to perceived fraud and unreliability.

What customers love
  • Fast resolution
  • Helpful service
  • Prompt refund
  • Good value
  • Positive outcome
Common concerns
  • Slow delivery
  • Counterfeit goods
  • No communication
  • Misleading ads
  • Never received

Last updated 1 week ago

P

servise was good

The cartridge was not as expect of HP original however when contact to cartridgestop they did answer back promptly and processed refund without delay I was worried sick when I read the reviews about this website was a scam the fact is their service was not that bad just the mislead about goods not original HP
P

Goods Received After Chasing

Following my order confirmation the delivery did take a couple of weeks to arrive However after I contacted Cartridge stop to find out where my order was they emailed me back and apologised for the delay They said my inks would be with me within 2 days which they were These were genuine refilled HP301 inks which have worked perfectly in my printer so far
J

problem with order but sorted

There was a problem with my order but it was responded to promptly and resolved - thanks cartridgestopPlus positive emails conclusion helpful
R

No they weren t original as claimed

No they weren t original as claimed Delivery wasn t quick but I emailed them and they were sent out straight away The ink cartridges worked well in my HP printer using HP 301 black and coloured ink
P

Better than I feared

I made the mistake of not reading Trustpilot reviews before ordering so having subsequently seen them when the cartridges weren t received promptly I assumed the worst That was a mistake Yes the delivery was a little slower than I had expected but the cartridges did arrive and they work well in my HP 9010 You get a message that they are re-manufactured cartridges but that s all The ink level on the first cartridge used shows as low but they do come with a label warning you to expect that I m going to give them the benefit of the doubt and assume they are full The printer test page comes out well I don t doubt all the negative reviews below but my experience suggests that this vendor may have got their act together now
S

Having had a problem with some

Having had a problem with some cartridges I subsequently came across the Trust pilot reviews and more or less wrote the items off however I sent an email and immediately received a positive response from the company and within a short time received replacements for the faulty cartridges so for myself I have to say that Cartridgestop have earned the 5 Stars Thank you Cartridgestop
P

First class

Don t believe everything you read Cartridge stop have been great at giving me a refund on some cartridges first class communication with sales team
J

Feel lucky I received my order

Having ordered and paid for two full sets of ink cartridges and not received any confirmation of despatch after a couple of days I looked at trust pilot reviews and my heart sank that I would never receive my order However I emailed cartrdgestop to query delivery and received a prompt reply back stating that I should receive my order within 2 days Today my order arrived and the cartridges are working although they are not the original Brother cartridges I thought I would receive so obviously refills but can t complain about the service Not sure I would order from here again though just in case
R

Brilliant refurbished HP62XL ink

Brilliant refurbished HP62XL ink cartridges Value for money cheapest I could findOrdered on a Monday received by Friday same week
P

My experience with this company is

My experience with this company is fantastic customer service is very good
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