Centrelink Reviews

Centrelink has become the Qantas of the government agencies

Centrelink has become the Qantas of the government agencies Management take home their large pay packets the front-line staff don t care and justify their poor work practices and ethics on their being sooooo busy And its the everyday Australians who need their assistance who are let down Whoever in the public service government who is ultimately responsible for Centrelink is no better than Alan Joyce Let s hope they are thrown out just the way it happened to Alan

Pensioner Concessions cancelled on July 1

If you happen to be overseas on July 1st Centrelink will cancel all any Pensioner Concessions that you are entitled to Even if you are away for that one day The onus is then on the Pensioner Concession Card holder to reapply despite having advised Centrelink of the dates you will be out of the country So far this is the 3rd year in a row What a shambles

About as effective as a poker machine

Never have I ever come across a more obtuse bunch of buffoons in all my decades I hereby name them the pokies because you keep giving and giving and giving and you get nothing back After months of trying to arrange temporary assistance they want yet more forms signed but their own website doesn t support electronic signatures so you have to print the form sign it then drive your vehicle to a Pokies office to hand it over to a customer service rep only to be told to go away locate something else and do it all over again This in the year 2024 Ka-ching ka-ching ka-ching ka-ching How is this even possible The system is spectacularly flawed and designed to be so extraordinarily arduous that people just give up and cancel it all In fact after months of getting nowhere and deciding to cancel it before I actually did lose my mind the cancellation online took less than 7 seconds Read that again No signature required Just the click of a box It was the only part of the process that actually worked Anything literally anything at all would be easier than having to deal with this circus

Centrelink complaint

After working for most of my adult life i resigned from my job to move interstate to care for my mother who has terminal cancer After 4 months no response calling service australia Saying it escalated The last consultant said apply for job seekers even though carers application after 4 months I m left with no choice but to go to media

Utterly rude staff in Butler that one

Utterly rude staff in Butler that one day told us one thing and then when it s not dealt with just run away from the issue which led to us walking out The incompetence is horrendous but I m sure they do this on purpose to make people s lives miserable

Forced into apps and online portals

Forced into apps and online portals that have hardly any features Ai submitted paperwork to review a decision by centerlink months ago NO CALL NO LETTER NO WAY TO PROMP ONLINE AGENT CHAT OR CALL BACK

Centrelink Smart Card

Just found out via one of the big 4 banksCentrelink Smart Card accounts the bank that this uses is NOT in Australia That is why it is incredibly difficult to transfer money in or out ofAustralian Government running the lives of its inhabitants

Absolutely rude

Absolutely rude disgusted by the sheer lack of empathy Despite knowing I m dealing with life changing chronic injury not a single word of sympathy instead was condescendingly asked how much profit you made selling your house This is the help I got after calling them for 2 hrs multiple times

Having dealt with this gov department

Having dealt with this gov department for 11 months now am absolutely over it My mother who I s 95 will be dead before any assistance astold to me by an employee