Chapmoto Reviews

Thieves and Liars

This company really took me for a ride I needed handlebars ASAP you know the bike doesn t work well without them So I found the part on their website and ordered it with expedited shipping Paid with my credit card They sent me an email saying they could not complete the transaction and would not until I provided additional verification By that time I had already found another solution so I said okay whatever the transaction was canceled by them I don t need to do anything Then it looks like they got greedy and decided they would make liars out of themselves and processed the transaction after all This was a couple weeks later and I had already left the country I guess they sent the handlebars to the hotel I had been staying at when I ordered them expedited less than 48 hours because when I saw the charge on my card and contacted them to say what happened to you weren t going to process the order until you heard back from me they demanded I return the handlebars before I could get a refund As I said I was out of the country so these thieving liars kept my money after processing the order they said they would not could not I went back and forth with them and they admitted they were wrong but still wouldn t refund since I had to pay for their mistake Oh and get this sending the handlebars weeks later they still charged me extra for expedited shipping This business has some bad karma coming its way

They want to charge me 15 99 for their bad info

Purchased some tires at chapmoto according to the information their website provided Chapmoto states it s a 80 dirt 20 street when I received the tire it says 90 dirt 10 street This is not what was stated on the website Called customer service and was on hold for 11 minutes and then was told they d send me a paid return label to return it So far so good however a 15 99 shipping charge would be taken out of the refund I explained to them that their listing is wrong and I shouldn t have to pay return ship since it s their mistake He said 80 20 was the suggested traction and offered nothing but an apology I was going to buy the tire I needed from them that was even more expensive after I got my money back but now I m stuck with this one I asked to talk to his manager but he refused and said he d tell me the same thing I ll still use this tire but they lost any future business from me I only used them because of a 5 coupon for my first order Plenty of other online businesses to shop from

Thieves

Two sets of motorcycle tires were ordered due to a computer error Two charges incurred One set of tires was returned to Chaparral and they received the returned tires but refuse to return the money from the second charge

ordered tires and tubes for my customer

ordered tires and tubes for my customer 3 15 its 3 21 no email confirmation im expecting tires at my door check website says its processing i then call after on hold 20 minutes some guy not very apologetic answers and says system update causing delay and i may receive one tire by today or tomorrow the other stuff he was blowin smoke as to when i asked for a manager said one will call me back ill never use them again now unless everything shows up tommorow i promised customer his bike to be done today beware about ordering here just saying

dont buy

This site is a rip off I ordered a helmet which was 74 97 order number 201599157 i noticed they put a 9 99 shipping charge immediately I called them but they said its already been shipped and the call center person told me his manager can waive the shipping cost I followed up almost three days and they denied my request and also to return the item i need to pay the shipping cost from my pocket

Ordered the Scorpion Exo R1 Air Helmet

Ordered the Scorpion Exo R1 Air Helmet They did not include the free dark smoke visor I contacted customer service and they refused to send me the dark smoke visor I sent them a photo of the lightly tinted visor which was included and offered to ship it to them I got no response Customer service is not responsive and now I have to spend another 50 for a dark smoke visor when it was supposed to me included Very unhappy

Claim your Page on here ChapMoto

Ordered both in person and online Never had an issue with Customer Service Tons of parts in stock at all times Friendly knowledgeable great staff If you are in SoCal make it a point to check this place out in person

I just ordered all Honda parts 2gal

I just ordered all Honda parts 2gal 10w30 2 8oz 80w90 shaft oil 2 front wheel bearings 2 front wheel bearing covers 1 shaft rubber gasket and 1 shaft drain plug gasket Great service quick delivery They were out of stock on shaft drain plug but got it out within 2 additional days I received my original order in 3days I am extremely pleased in how the order was packaged The 1gal jugs x2 and the 2x shaft oils were individually wrapped the wheel bearings and covers and rubber gasket were in a thick plastic bag The entire box was filled with brown filler paper Great work with packaging the products The box took a beating coming through FedEx but no damages a lot of scuff scratch marks I am in the market for new helmet and stereo system now I will definitely be buying again and will also refer family and friends I would highly recommend them to anyone I found them through online search read reviews and then compared their product list for the pricing after all the research they were reasonable in all aspect These are the reason I considered going with Chaparral Motorsports chapmoto com

BRAAAP WOW FAST DELIVERY

Super quick turnaround from online purchase to delivery Selected items on the 4th and received porch delivery next day for one item and mailbox delivery the day after that for other item Incredible So if you need a last minute gift or a gift card keep Chaparral in mind