Chard Reviews

Name: Chard
Address: N/A, N/A, N/A, N/A, US
Telephone: +0000000000
Rating: 4.14

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4.14

14 reviews

Good Rating

Based on authentic user experiences

Rated 4.14 out of 5 by 14 Happy Customers

emma

6775 reviews

N/A

7 months ago

BEWARE

BEWARE - Do not use this company as a Tennant or landlord if the property is managed by Chards in house team In 13 years rental in London never have I experienced such a sham of a company Property managers are beyond negligent Upon leaving the property the inventory check out was tampered with Things were removed from the property and then documented as if it was found without them Despite me complaining and demanding an explanation luckily I FILMED PROOF the day I left they won t acknowledge that whomever had access to the property or the company they employ to check tenants out are bias We ve just left a property after two years were prepared to sign another two but due to the lack of organisation and communication with the landlord which all could of been avoided if the company was competent The most worrying thing is from a tenants perspective they are not there to protect you using bias companies to check you out or having untrustworthy staff coming to steal contents once you have vacated Our property was left in a better condition that moving in two years previous they could find nothing to deduct from the deposit despite there faulty checkout report because I had the proof yet somehow can manage to find 20 cost for a drip stain on the wall that was obviously tea where had been a bedside table - joke of a company STEER CLEAR from Chard Pay the extra fee s go to trustworthy companies that are city wide because they are good at what they do and the moral of the story GO TO YOUR CHECK OUT

Ric

Be Careful As A Tenant

Had a viewing the agent was great We wanted to offer When I called the office we tried to make an offer but were told we needed to authorise them to take the holding deposit automatically if our offer was accepted Effectively this stopped us from viewing any other properties until the process was complete Their rationale was that it protects the landlord but we were told the landlord already had a number of offers I explained we couldn t do that and they refused to put an offer forward we ended up going around in circles for 20 mins where some pretty outlandish claims were made we should feel happy that they re not charging us fees - these are illegal not a selling point before we were told they -could- put an offer in without the authorisation but would mark it differently to the others the force of which would be that our offer wouldn t be really considered We might have been the best offer on the table the landlord will sadly never know We have found a new property which is better with their competitor from across the street who didn t have these crazy terms

Flavio Savarino

Stay away

Stay away from this agency as much as possible - and from the property in Mickelthwaite Road they manage as well The conduct of the agency during our rent was at the limit of being legal We found the house in a complete mess when we moved in There were still major works underway The bathroom was not in working condition and for two tenants with only one shared bathroom that was a real problem We found the WC not attached to the wall of the bathroom in fact it was left in the middle of the corridor There was mould in the walls and tools everywhere left by the builders Under these conditions we had to postpone our move in and were left with no accommodation for one week A complete nightmare We had to fight to get our rights respected throughout the tenancy The responsiveness of the agency to problems related to the house was extremely slow and gave us the impression that they did not know how to do their job Information was lost every time we had to speak to a new agent again impacting the efficiency of the management and delaying actions Towards the end of our tenancy the agency started booking viewings without providing sufficient notice violating contractual and legal terms What is more the landlords tried to lucrate on our deposit by commissioning to us work that fell under the category of normal wear and tear of the house In the end we managed to win the dispute placed on our deposit but cannot easily forget the nightmare we lived during 2 years of rent with Chards Please stay away

Roberto Strydom

Excellent service from an estate agency

Excellent service as they will stay in touch with regards to what is happening regarding the property and will always do the very best to help you achieve your requirements Trust worthy and very competent

Eileen OSullivan

Brilliant support from Shakira and Richard

Brilliant support from Shakira Richard and the maintenance team Helped so much with our property maintenance couldn t ask for a better team

A great team

A great team very conscientious especially Shakira who is in general very proactive and attentive We had a very uncomfortable situation in our flat Kieran was really on hand and great at researching and advising on what could be done He understood our situation and showed great empathy and willingness to help us find a solution very quickly We felt we could therefore trust him and share all details which helped He was then really quick to respond to us took great initiative and in the end the problem was solved

Maria

I run into Chard during my home search

I run into Chard during my home search as a new comer in London the attention to the query the home visit the guidance the great attitude of the agent Emily and the final stages of the agreement was a very smooth experience Very responsive and completely professional thanks a lot for your support during my home search