Checkbook Reviews

I have been working with ppoc for years and never had an issue Checkbook one day decided to suspend my account without any notice I didn t realize until 2 weeks later And they wanted ppoc to contact them if I ever want to get my account back But PPOC customer service didn t understand why my account got suspended and why checkbook need them They refused to do so but they did resent my payments by PayPal Checkbook literally suspended my account and stopped my payment when their client didn t have an issue The customer service representatives are quite stupid They can never answer my questions right I m asking about something they are telling about something else

I returned Slim Candy for refund as directed I wasn t getting any credit on my charge card so I called They said the time since I ordered was so many months prior that they couldn t credit charge account They would email a refund check to print take to Bank My Bank wouldn t accept the check They had never seen anything like this before You can call me if have more questions 651-779-9959

A company purchased some items from me and they use Checknook io as a payment service The company that I sold goods to issued a payment to me using Checkbook io Payment failed to be deposited I received an email stating the failure and the email gave 2 options to rectify the situation option 1 verify another bank account which I did and it was successfully verified through Plaid but checkbook io gives another error stating this check cannot be deposited I then used option 2 print the check I attempted to print and get another error stating this check cannot be printed I am out the goods that I sold and the company who purchased said goods paid their portion for the goods but checkbook io has my funds I ve gone around and around trying to either deposit the funds through ACH or print the check all through checkbook io s service and have had no luck The company who purchased the goods from me stated they issued payment through checkook io 3 days ago now Support has been contacted but still hasn t corrected the error on their part and I still am out my products and my money for said products I would love for checkbook io to correct this and provide the service they are in the business of Handing funds over from one party to another

This has been a life saver I love that you can choose to deposit on the card or add a bank account to it to send to Once it is set up it is super easy to use

Rose was a great help and was fast She was able to respond to my needs even during 4th of July The only reason I rate this a 4 star is because I feel like this should be something that I can do on my end to where I do not need to reach out to customer support

I think it s really good and helpful but I think they charge way too much for sending payments 1 per check is kind of crazy if you think of it 50 would be more reasonable for those of us that are sending over 50 000 in a given month If they lessened the expense I would give 5 stars Also people seem to have trouble sometimes with depositing Some form of support for those people would be very helpful that is easy for them to find

I was finally able to get my refund after emailing the IT division They were able to finally get me a digital refund check I took it to my bank today I did not get any help from two different calls to customer service first

Had some issues with the wrong account number Rose was super helpful and extremely fast responding to my needs and helping me trouble shoot the problem

I had my challenges so I contacted support Ronan was great Very patient and clear about what I needed to do It was my mistake and I was grateful for the help

Frank was able to quickly and easily address all of my questions and tasks that I needed to complete It was a personable experience even through a chat feature and I was very satisfied Thanks Frank