Checkbook Reviews

Push payments simplified | Checkbook

checkbook.io
3.95
57 reviews
Great Rating
Based on 57 user experiences

Rated 3.95 out of 5 by 57 Happy Customers

68.4%
7%
0%
0%
24.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

3 Year Client Experience

We have been a client for over 3 years and both the product and team are exemplary Cannot recommend enough Their dedication to innovation and customer service sets them apart in the industry Every interaction has been marked by professionalism promptness and a genuine concern for our needs The product itself is robust user-friendly and consistently delivers as promised It s evident that the company invests heavily not just in product development but also in cultivating a team that stands behind its offerings A truly commendable partnership that has driven significant value for our business
L

The Best Customer Service Ever

W Cooley is the best he s professional and knowledgeable about the product Very understanding and listens to what the customer is really looking for Ask all the right questions He just made me feel that he wasn t in it for the money or to make a sale but really cared about my company If I could get him away from Checkbooks I would hire him in a heartbeat W Cooley us the real definition of Great CustomervService
A

I was pleased with Ronan s patience and

I was pleased with Ronan s patience and time the process went well once I was assured by Ronan that the site was secure I felt a relief to move forward Thank you again for waiting on me when I needed time to do this
N

Nearly 3 years and in totally satisfied

I ve been using this service for almost 3 years as a recipient and for almost two years as a sender for the company I work for I haven t had any issues The only problems my customers have faced are user error payment emails going to spam entering information incorrectly etc The customer service has been excellent too It seems the majority of these bad reviews are surrounding one person s issue Not really a fair look at the service as a whole
J

Batch payments made really easy

I needed to pay 150 people for a large project Charlie from Sales and John from Support made starting up and getting our people paid seamless We were able to email everyone a secure link where they entered their own direct deposit info We re very happy with how things turned out and so are our contractors
T

I worked with Frank

I worked with Frank the customer service representative on Chat He was very friendly and helpful and helped me to solve my inability to send an invoice even though I completed all the required tasks in order to send an invoice Thank You Frank It was a pleasure to work with you
T

I am really impressed with your team s

I am really impressed with your team s response time to my challenges with our mutual clients Thank you for your dedication to solving our concerns
C

Ronan addressed my problem quickly and

Ronan addressed my problem quickly and handled it with diligence
C

Re Rose

Re Rose 1 She used very few words to directly addressed each problem which results in less confusion2 Her follow-up was constant which keeps one from feeling abandoned and therefore moving on How is it that so many businesses do not get this
K

Rose was very helpful and assisted me

Rose was very helpful and assisted me to resolve my issue Glad to get a smooth chat with her and she stayed online till we had resolved my payment matter so that the payment can be credited to my account via direct deposit

About Checkbook

Our all-in-one push payments platform offers everything you need to disburse payments at scale. No hassle. No percentages. No hidden fees.

United States

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