Cherry-lane Reviews

Excellent customer service

Excellent customer service ordered garden furniture great communication delivery on time and as arranged Garden furniture great value for money Very happy customer

I use this place in potterspury

I use this place in potterspury regularly Has a wide range of everything not just garden tools

Lovely meal at the restaurant

Lovely meal at the restaurant food has improved so much and staff really happy and attentive

Super service

This relates to Cherry Lane at Peterborough I went to my local store to find some replacement garden trellis and was served by a very helpful gentleman He arranged for delivery and explained the charges and I left the store feeling very happy with the whole experience I returned the following day as I had noticed that some of the trellis posts needed to be replaced and was again served by the helpful gentleman from the day before He immediately recognised me and helped me get the posts I required and made sure they were added to my paperwork for the delivery of the trellis the following day Again a very positive experience The goods were delivered the next day and the friendly shop assistant was part of the 2 man delivery team I was pleased to see him and he and his colleague in the pouring rain brought all of the items into the back garden and propped them up against a covered area out of the rain After they left I noticed that one of the posts was a different length to the other and I phoned the gentleman to see if I could get a replacement He was not sure if there were any others back at the store but promised to take a look when he returned from his delivery rounds Sure enough he called me back about an hour later to let me know that they had no more of the size I required but that he would go and get me a replacement from another retailer Shortly after he turned up at my house with the replacement post His name is Ed and he has restored my faith in human nature some people actually do want to do a good job He is a shining example of someone who goes the extra mile and his service impressed me enormously Pity there aren t more people in the world like Ed

Justin Customer Service King

I have nothing but praise for Justin who served Me and my wife our son and his girlfriend who was also with me It was hot and the queues were snaking out into the outdoor garden area but Justin had a really good approach to his job and we had a right laugh Top bloke My bill came to 95 00 and when i said How much you should be wearing a mask he said I am cue silly laughter from both of us Loved it

Very nice place to visit staff very

Very nice place to visit staff very helpful and friendly Christmas stuff going out looking very nice as always

Great store

Great store Brad at the Hagley Store went out of his way to help us load the garden furniture into our car Even said if it won t fit take what you can and I will keep the rest for you to pick up Prices are very reasonable Brad is a real asset to your store Thank you

Tracey at cherry lane Pullman market

Tracey at cherry lane Pullman market was very helpful and friendly her customer service is very good Thankyou Tracey