Chonkyplushies Reviews

Horrible company

Horrible company I ordered a chonky seal for my girlfriend and everything was fine until I noticed that it said it was delivered which was odd because I never received anything Come to find out that it also said Deliverer individual picked up at postal facility First off I never picked anything up Second off I had it delivered to girlfriends college not a postal facility I contacted them to which I got excuses basically them telling me what I already knew They then told me to contact USPS and they would help me to which I had already did and they couldn t help me because the tracking number wasn t even a USPS tracking number I probably won t even receive it but in the end don t order from them TOTAL SCAM

Products never sent after almost 6 months

Order of 80 made in January In April still nothing not marked as sent on their website I contact them to ask what s happening they answer that they ll get in touch with the service that makes the shipping After one month without news I contact again and now no more answers This sounds like a big scam and I don t get how can Facebook let companies like this advertise on their website

Ordered slippers

Ordered slippers Never received them Contacted customer service four times Alwsys got the same answer We ll refer it to our shipping department I realize Covid had an impact on theit business but still i never received my order

I have not received my order from them

I have not received my order from them since 06 Feb 2020 Did not received a tracking number which i repeatedly asked for but have gotten no response When i asked for a refund the answer i received is the order is processed and can t be refunded I understand Covid 19 can be an issue but i have not received the product till this date no refunds and response from the team on this issue

This is a terrible product

This is a terrible product I ordered the chonky seal It looks nothing like the photos and is cheap and poor quality I contacted the Company to request a refund and after finally receiving a response that they would send my complaint to the concerned department I have received no response in over 3 weeks

Total scam company

Total scam company Ordered on 3rd with shipping terms stated as 3-10 days Day 10 13th hadn t heard anything so tried to contact seller - no answer Logged case with PayPal - seller then dispatches product 10 days later 23rd still no product so escalate case to Paypal - seller starts claiming their delivery terms are 20 days Here we are on 3rd so a month to the day and still no delivery or refund

It s been half a year Still nothing

I ordered a plushie in the beginning of May It is late September right now and still have received nothing I have contacted customer service several times and they either ignore me or say some excuse that it s on its way I could have grown plants for material learned how to sew and hand made a plushie in the time I ve been waiting Will be following up because there s no way I m just letting them steal like 40 from me idc if I loose money over it I m tryna FIGHT rn I m so mad

Absolute scam - con artists

Absolute scam Con artists and good at it 30 wasted on a stuffed toy as a present that has never arrived Ordered mid January and hadn t heard anything by beginning of February contacted them to say I wanted a refund and was told they would try and expedite my order not what I asked for They have ignored all contact since If the site could be banned I would 100 support the banning

Bad all around

Extremely slow shipping useless customer service and a really disappointing product It took a month to actually get the chonky seal I ordered I contacted customer service twice while waiting only to receive responses that it would be there in a few days When I finally did receive it the seal looks nothing like the pictures on the website It is under-stuffed lumpy and wrinkled Absolutely not worth the money or the time