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Customer experiences with Circleskiphire are highly polarized, with a majority of reviews expressing extreme dissatisfaction. Many customers report that the company acts as a third-party booking agent rather than a direct skip provider, leading to unreliable delivery and collection times. Numerous reviews cite skipped or significantly late deliveries, with some customers waiting weeks for a skip to arrive or be collected. Communication is frequently described as poor, with long hold times, unreturned calls, and conflicting information from staff. The cancellation and refund process is a major pain point, with customers being charged unexpected fees or never receiving refunds after non-delivery. Several reviewers accuse the company of deceptive advertising, claiming it misrepresents itself as a local service. A smaller set of five-star reviews praise individual staff members, such as Lisa Rudd and Joanne, for their professionalism and helpfulness. Positive reviewers also note timely deliveries, price matching, and efficient collection when needed. Overall, the service quality appears inconsistent, with many customers warning others to avoid the company entirely. The overall satisfaction is very low among negative reviewers, while a minority report a smooth and positive experience.
- Positive reviews highlight professional and knowledgeable
- Price matching was offered to one
- A dedicated team for waste management
- Company acts as a third-party broker,
- Cancellation fees and difficulty obtaining refunds
- Many customers describe the company as
Last updated 4 months ago
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