Circleskiphire Reviews

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2.44
25 reviews
Poor Rating
Based on 25 user experiences

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Rated 2.44 out of 5 by 25 Happy Customers

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64%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 25 reviews

Customer experiences with Circleskiphire are highly polarized, with a majority of reviews expressing extreme dissatisfaction. Many customers report that the company acts as a third-party booking agent rather than a direct skip provider, leading to unreliable delivery and collection times. Numerous reviews cite skipped or significantly late deliveries, with some customers waiting weeks for a skip to arrive or be collected. Communication is frequently described as poor, with long hold times, unreturned calls, and conflicting information from staff. The cancellation and refund process is a major pain point, with customers being charged unexpected fees or never receiving refunds after non-delivery. Several reviewers accuse the company of deceptive advertising, claiming it misrepresents itself as a local service. A smaller set of five-star reviews praise individual staff members, such as Lisa Rudd and Joanne, for their professionalism and helpfulness. Positive reviewers also note timely deliveries, price matching, and efficient collection when needed. Overall, the service quality appears inconsistent, with many customers warning others to avoid the company entirely. The overall satisfaction is very low among negative reviewers, while a minority report a smooth and positive experience.

What customers love
  • Positive reviews highlight professional and knowledgeable
  • Price matching was offered to one
  • A dedicated team for waste management
Common concerns
  • Company acts as a third-party broker,
  • Cancellation fees and difficulty obtaining refunds
  • Many customers describe the company as

Last updated 4 months ago

M

skip you cant give back I booked a

skip you cant give back I booked a skip for house clearance When I booked it stated it was for two weeks I called them to arrange pick up as we had house viewings coming up and thought that would be the end of it NO NO NO the skip is still there called them again and was told it would be gone by tomorrow have you guessed it yet still there called AGAIN and was promised it would be gone that day this is day 3 and im still with a skip on my drive with another promise it would be 1st pick up next day Then at 7am got a call from B K skips to arrange skip pick up thats great but viewings booked in until 3pm and skip here until after 5pm I have now been told Maybe I should charge them for storing it on my drive and have you guessed yet I STILL have a skip on my drive so quick to drop off and take payment but good luck getting rid of it
N

Just don t

If you like your sanity just don t bother Use literally any other company Money grabbers and extremely unhelpful
G

This is literally the worst company I

This is literally the worst company I have ever dealt with Firstly they do not have any skips they sub-contract therefore they cannot guarantee a date when the skip will arrive upon initial purchase online My skip was due to arrive on the morning of Saturday 27th March and confirmed by email Of course it never arrived I managed to get through to someone at 11 55 am only for them to hang up the call when I told them my postcode Suprise suprise when I called back no one answered and then an automated message took over at midday to inform me the office was closed I then attempt to call on Mondayu morning from 8am I eventuall got through to someone in a different company circles waste who told me that someone tried to get hold of me on Saturday they didnt and that they left me a voicemail they didnt They then informed me that I can have a skip on Wednesday 31st March which I declined and asked for a refund I then receive a call to say that they will provide a 30 discount and the skip can be delivered on the Wedesday as previously explained I stupidly accepted this kind offer and waited for my skip to arrive on Wednesday Again no skip arrived I then managed to get hold of someone after approximtely calling 20 times only to be told that my skip was not booked with the sub-contractor and that I can have a skip delivered on Tuesday 6th April Please do not go anywhere near this sham of a company You will be let down and if you manage to get through you will find that most of the people you need to get hold of are on annual leave or on lunch Pathetic excuse for a company
S

If I could give a 0 star review I

If I could give a 0 star review I would Ordered online and they contacted me on the day of delivery to tell me they did not have the size skip I wanted and I would have to pay 70 more for a larger skip or they would refund me for the skip I had paid for I did not need a larger skip and certainly don t think I should have to pay for what was their error I am now left without a skip and have to wait for them to refund me before I can sort another skip which I urgently need
P

Only contact this company if you like

Only contact this company if you like listening to endless replays of Sweet Caroline on loop interspersed with annoying messages Oh and then you get a telephone quote sounded ideal for what I wanted promised email confirmation never came through Phoned back spoke to another operative went through whole rigmarole of explaining what I wanted again quote a lot more expensive Operative offered to look into this and phone me back Never did Oh and you phone a local number but are put through to central location Rather a waste of time
O

Unbelievably useless

We wanted a skip locally and this company came up top on google but it turns out they just seem to act as a booking agent for your local supplier They are the most useless company you will ever deal with Firstly we had to ring them about 5 times to chase delivery of the skip and then we had to ring at least 3 times to get it picked up and each time they promised a date it never happened DO NOT USE THIS COMPANY - ring your local one direct
G

What a disgusting company to deal with

What a disgusting company to deal with Don t use them they lie The managers lie the staff lie They are NOT a local company but advertise locally DO NOT USE THEM
M

What an absolute joke of a company

What an absolute joke of a company Promised we would be first skip drop as we needed a skip urgently Took our money and then no show Rang them to be told the driver had spoken with someone who said we didn t need skip until the Friday which is a total fabrication as I was in the office on my own The staff just lie DO NOT USE
C

Wouldn t use again for future projects

I recently hired a skip from this company for a client s property and unfortunately our experience wasn t as smooth as I had hoped When the skip was delivered there was some confusion regarding the need for a permit despite the fact that it was the client s own home We requested a refund and only received half of the payment back Disappointed with the service
R

Don t even consider them

Ordered a skip to be delivered in Three days time Then found out 3 minutes later that the builder had already ordered one Rang Circle to cancel straight away and they put me on hold for several minutes Then I was told there will be a 50 cancellation fee Ok it may not be a scam in the legal sense but I would not deal with them ever again
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