Class4kids Reviews

After using this organisation for few years they grew their business and now they acting in the way the forgot their initial customers Stopped answer phone call customer service very poor and giving access to our account to third party I won t be using them going forward and don t recommend them to anyone

The system works as a user until you instigate a cancellation with club provider ClassesForKid system does not update correctly and they claim not to be able to make changes directly Considering the app is hosted through their software they have access to customer data and should be able to intervene These erroneous pending charges are going to cost them more than a bad review

I have not been able to communicate with him The email given doesn t work

I m sure this is an excellent system for businesses and in some respects for users as it makes booking very straightforward However there is no option for users to cancel subscriptions this has to be done by club administrators I cancelled membership with my club a month ago yet it is still active with the subscription payment due next week and no way to cancel it The club agreed to a month s notice but have not amended my record If I d known I was unable to cancel my card payment if the club did not update the booking I d have reconsidered signing up to monthly subscription payments I now have to contact my bank to block the card payment or as a last resort cancel my card Surely users should have an option to cancel payments from their card in the event that this isn t done on time Standing order arrangements are better than this as they can be changed via internet banking I m guessing this website works for clubs in ensuring notice periods are adhered to however not all businesses are efficient enough to amend records etc This policy isn t made clear when signing up for subscriptions and giving card details For transparency it should be clear without having to trawl through terms and conditions that users will be unable to change bookings or subscriptions themselves This will really put me off using any organisation that uses the Class for Kids booking payment system in future Also there is no way for parents to contact Class for Kids with queries etc the Contact us link does not work

I am writing this as a parent who used this site if any parents read this please consider it before agreeing to use Class4Kids Firstly if you decide to book through Class4Kids please be aware you are pretty much signing all control over to the class teacher If you want to cancel you cannot do anything about it through your account You have to contact the teacher organiser hope that they cancel the subscription before the next payment is due If they don t you ll be out if pocket will either have to hope for a refund or report an unauthorised payment on your card The site has a inaccurately named Manage Monthly Payments page but you can t manage anything there you can just see the payments card you re using You cannot cancel the subscription you cannot remove your card so it cannot be charged You also cannot go to the bank in the UK cancel the payment as it classes it as authorised as you ve willingly given them your card details You can however report an unauthorised payment as aforementioned to hopefully get a refund but that is only after the money has already been taken Currently having issues with a dance teacher who I ve now sent 3 messages to 2 emails 1 DM on Facebook about cancelling my daughter s classes due to an injury Yet she appears to be completely ignoring me with no reply I know she has used her email social media accounts from other general communications so I do not believe she hasn t seen my messages Also she was quick enough to respond to messages when I was enquiring about joining signing up Payment will be coming off soon I am helpless to do anything about it as it is completely up to her I know from a friend that she has a history of not cancelling on time unfortunately I didn t find this out until after we d signed up I have had issues with another dance teacher not refunding money cancelling the subscriptions until I threatened her with going higher up to report her The ridiculous thing is that she fell out with me kicked my kid out of her class so shouldn t have needed prompting to do it - she should have done it as soon as she made her rather unprofessional decision So yes this site might be great for teachers but it is not good for parents caregivers because once you sign up you have little control Once this current issue has been sorted I ll be deleting my Class4Kids account will refuse to use again

As a parent user this system is RUBBISH No way to cancel the recurring payments with them so they kept trying to take my money even after i d cancelled with the class provider I ended up having to request a block on them with my bank Unfortunately was forced to use them for another club too and having put a different card details in their rubbish system was still trying to take money from my other card for this new sign-up despite me selecting the new one No way to remove the other payment method Also they charge clubs a fortune for very little work and rubbish technology that hacks parents off Can t believe anyone uses them to be honest

Avoid this company like the plague Use any other means possible to pay your club and if the club use Class4Kids then beg them to use another method or you will regret it I signed up to pay 40 per month for my club and on checking my bank statement they had taken THREE x 40 payments instead of one I contacted them and politely asked them to refund as its obviously an error - they could see on my account with them that I d only agreed to pay 40 a month - yet they flat out refused to refund me and blamed the club The club have nothing to do with this they set up the payments at 40 a month and that s what I signed up to Its the rubbish Class4Kids that have messed up and taken three payments yet they couldn t care less as they have my money and won t refund it I m off to speak to my bank now to raise a dispute as that s the only way I ll get it back You have been warned

We wanted to expand our football Academy and using CFK has really helped us achieve this for our regular weekly football Academy sessions We also started using the Camps function to great success We love that everything in one place and having a safe platform to hold data and be able to communicate with parents really easily I ve used several CRMs in my time and this is really intuitive and simple to work and expect its easy for organisations with no previous experience to use The onboarding experience was really impressive - and quick Any questions to the CFK team are always responded to quickly and the team are super friendly The price is really competitive and accessible for small businesses like ours

Jonny was super helpful and explained everything so well He was really patient and made the process so smooth and easy

The customer service at class for kids is brilliant I always get a response within about 20 minutes to a query The team there are very friendly and helpful The system is also very easy to use