Clicktrip Reviews

Due to circumstances we couldn t travel

Due to circumstances we couldn t travel and you did your best to secure refund when we were not expecting it You reply very fast to our emails and showed alot of understanding Great service

Thanks for your help

Thanks for your help we had to change the days we stayed at the hotel because some circumstances and your company gave us the chance to do it We really enjoy the time we spend at the hotel We will repeat in the future

I had to cancel last minute

I had to cancel last minute Aaron was very helpful in helping me understand that I might not get refunded but he would try to persuade the hotel to refund my room He got me my refund within a couple of hours

Best prices AND great support

Best prices AND great support I don t often write about experiences with hotel booking websites but ClickTrip is quite different Instant support by Anna ready to solve any possible problem and address every question as she was reaching out to communicate my specific wishes to the hotel This quality of support is quite remarkable a kind of personal support I have not often encountered Conclusion I highly recommend booking with ClickTrip and I have no connections with them apart from booking this trip to Turin Italy

Courtasy end efficiency

I want to thank the entire Clicktrip team for their sensitivity and courtesy in dealing with my problem an urgent last-minute cancellation Including contacting the hotel to solve the problem And a special thank you to Katrin Ulrie for her commitment and dedication in fulfilling my request

I made contact about cancelling a hotel

I made contact about cancelling a booking and it was done with information provided and It was all sorted in 35 minutes it was the easiest cancelation iv ever made Staff were so efficient and everything was sorted from 1st email and was stress free

Aaron

Aaron the travel specialist helping me went far beyond my expectations to assist me with resolving a booking issue Over multiple days he diligently kept me up-to-date and worked many hours to ensure my complete satisfaction His customer service is the reason that I will use Clicktrip again THANK YOU

Quick and Helpful

Very helpful for me when I had to abruptly cancel a trip due to a COVID-19 illness after the hotel s cancellation policy had already lapsed They were quick and willing to help me reach out to the hotel and still got me a refund