P
Pham Ngoc Thanh
It s Excellent
I ve got my IT Support with Coursera
AI Review Summary
Based on 130 reviews
Coursera is widely praised for its extensive course catalog, high-quality content from reputable universities, and flexible learning options, with many users valuing the free audit mode and certificate opportunities. Positive feedback highlights good course structure, helpful resources, and reliable access to materials. However, recurring complaints emphasize issues with customer support responsiveness, opaque subscription billing and cancellation processes, unexpected charges, and restrictive peer-review systems. Some users also report technical problems, platform bugs, and dissatisfaction with paid features or delayed grade processing.
What customers love
- High quality course content
- Large course selection
- Free audit option
- University partnerships
- Flexible learning pace
Common concerns
- Poor customer support
- Confusing billing system
- Peer review limitations
- Unexpected charges
- Technical issues
Last updated 3 weeks ago
S
Stella
Top quality content really liked the
Top quality content really liked the course
C
Carol Bull
Really enjoy my marketing courses on
Really enjoy my marketing courses on Coursera
J
Jane
Brilliant
Great I ve learned so many things with them Love it
B
Bj rn Bang Nielsen
The Future of Education is here
Over the past half year I have followed five courses on Coursera and they have all been of excellent quality Pretty much all courses are made and run by recognized professors from well-known universities around the world In fact I would gladly pay a small amount to take these courses but they are completely free for anyone which is quite amazing There are literally hundreds of different courses to choose from ranging from computer science to engineering to social sciences It would be truly strange if you could not find a course that you find interesting here I would say that one Coursera course corresponds roughly to half of one high-level university course There is some homework involved if you want to get a cerficate of completion but fortunately Coursera students help each other a lot in the forums there is an online forum for each course You can also just choose to watch the lectures and not do the homework if your time is limited Coursera cannot be recommended highly enough for those of us who want to keep improving their knowledge of the world and or get new skills for our jobs This style of learning suits me better than a real-life university since with Coursera you can easily review lectures on video as many times as you need Just be sure to start easy and don t take too many courses at once as I did or you may find yourself a bit overwhelmed by the workload I will continue to take many courses on Coursera that is for sure
J
Jack Will
It makes me smarter
Many courses for any directions and the thing is free Absolutely love it
D
Dulmin shanilka
This is the best site for learners
This is the best site for learners Good Luck
M
Michael Mark Vallescas
Great quality courses
I ve been using Coursera for over 5 years already and have completed a few specializations I didn t find any issues with pricing and grading system for as long as you know how to read and pay attention The style of teaching is academically inclined to ensure you learn the concepts before application You will have the opportunity to apply what you have learn through graded peer-to-peer assignments or capstone projects As with anything else you have to make sure that you try to diligently finish the course because it s not all the time that there will be enough students who will take up the course the same time as you do especially that you can always reset your deadlines To make sure that your work will graded in time try to do your part as well to reach out to discussion forums to ask for anyone to grade your work If you are actively using Coursera you ll learn to appreciate how great the platform and courses are Disclaimer I am not affiliated with Coursera I am just a loyal user
M
Maria
I am happy they exist
This site offers a great variety of online courses very easy to navigate and it runs like a charm I have become a life long learner and I partially owe it to coursera
S
Shannon Moss
Best experience with MOOCs
I used Coursera to complete three courses All courses on the website are created by universities Coursera never asked me for my card details and I was never charged for anything except when I chose to purchase certificates after completing my MOOCs I was not charged for any subscriptions or anything other than the three certificates I bought The website and app are easy to use I never had any issues finding a course or completing one There are discussion boards to ask questions and interact with the professors of your courses I ve been using several sites to help build my CV and Coursera is by far the best Everything is genuine and created by institutions you can trust and you don t have to pay for anything It was easy to learn from Coursera and I m much more knowledgeable in the field I am trying to start a career in as a result
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About Coursera
About Coursera
Coursera is a leading global online learning platform that partners with over 300 top universities and industry leaders to offer courses, professional certificates, guided projects, and full degree programs. Founded in 2012 by Stanford University professors Andrew Ng and Daphne Koller, its mission is to provide universal access to world-class education. The platform serves millions of learners worldwide, empowering individuals, organizations, and governments to develop critical skills for career advancement and personal growth in a rapidly changing digital economy.
Core Offerings and Learning Structure
Coursera's catalog is vast and diverse, structured to meet various learner needs. The primary offerings include:
- Single Courses:Thousands of individual courses across disciplines like technology, business, data science, arts, and humanities. These are typically self-paced or session-based and include video lectures, peer-reviewed assignments, and community discussion forums.
- Specializations:Series of related courses designed to build deep expertise in a specific skill area, culminating in a hands-on capstone project.
- Professional Certificates:Career-oriented programs created by industry giants like Google, IBM, and Meta to prepare learners for entry-level jobs in high-demand fields such as IT support, data analytics, and UX design.
- Guided Projects:Interactive, instructor-led tutorials that teach job-relevant skills in under two hours using a split-screen workspace.
- MasterTrack® Certificates:Credit-eligible modules of master's programs that allow learners to earn a university certificate and potentially apply credit toward a full degree.
- Online Degrees:Fully accredited bachelor's and master's degrees from renowned universities in fields like computer science, business administration, and public health.
Key Features and User Experience
The coursera.org website provides an intuitive and accessible learning environment. Key features include flexible scheduling, financial aid for many programs, and the ability to audit select courses for free. Learning is enhanced through high-quality video content, interactive quizzes, and hands-on projects using virtual tools. Upon completion, learners receive shareable electronic certificates and credentials that are recognized by employers globally. The platform also offers robust solutions for businesses (Coursera for Business) and campuses (Coursera for Campus), helping organizations upskill their workforce and students.
Commitment to Accessibility and Impact
Coursera demonstrates a strong commitment to making education accessible. It offers financial aid, partners with governments for workforce recovery initiatives, and provides a mobile app for learning on the go. The content is often available with subtitles in multiple languages. By bridging the gap between academia and industry, Coursera plays a pivotal role in democratizing education and addressing the global skills gap, enabling anyone with an internet connection to transform their life through learning.