Coursera Reviews

Close banner

coursera.org
3.48
130 reviews
Average Rating
Based on 130 user experiences

Rated 3.48 out of 5 by 130 Happy Customers

40%
14.6%
14.6%
15.4%
15.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 130 reviews

Coursera is widely praised for its extensive course catalog, high-quality content from reputable universities, and flexible learning options, with many users valuing the free audit mode and certificate opportunities. Positive feedback highlights good course structure, helpful resources, and reliable access to materials. However, recurring complaints emphasize issues with customer support responsiveness, opaque subscription billing and cancellation processes, unexpected charges, and restrictive peer-review systems. Some users also report technical problems, platform bugs, and dissatisfaction with paid features or delayed grade processing.

What customers love
  • High quality course content
  • Large course selection
  • Free audit option
  • University partnerships
  • Flexible learning pace
Common concerns
  • Poor customer support
  • Confusing billing system
  • Peer review limitations
  • Unexpected charges
  • Technical issues

Last updated 3 weeks ago

T

Hey guys

Hey guys I cancelled that subscription on Coursera and click refund but when I read these review from u guys I felt nervous and anxious I don t know they are really cancel or not
A

Good learning experience

Thanks for free courses I ve used courses for marketing and they were quite useful
J

Good company

Good service although it s more paid for now than free like it used to be Still enjoyed the courses and A great range of subjects
V

A very good platform for online learning

A very good platform for online learning I did two different videogames courses on it - the teaching material was very good and so was the speaker I liked the fact that I had to do some homework each week and that it was graded by peers even though that system isn t perfect - some peers gave some insightful constructive feedback on my work others clearly just didn t put much time or energy into it and gave some generic feedback that wasn t especially helpful I also liked the fact that many sessions are available and you can just switch sessions when you re getting behind on the session you are in - really good flexibility The UI is intuitive and clear pleasant to use I would recommend this platform and wouldn t hesitate to enroll in more courses on it in future
G

There were a lot of good free courses

There were a lot of good free coursesDuring covid I found a lot of nice free courses for students This was really generous offer Sad to know that its ended Anyway thanks for materials
E

Great resource

Great platform with lots of well-presented informative tutorials I had an issue with getting charged for something I wasn t using but found the chat service to be very helpful and they helped me get the desired outcome Thank you
M

Unmatched MOOC Experience Is Now One Click Away

Coursera is a one of its kind website that dedicated itself to satisfying the appetite of million across the globe The website offers thousands of courses from fields varying from Teacher Development to Medicine The duration requirement work load syllabus and marking for each course is readily available However very few of those courses are available in languages other than English Overall it s an excellent platform to expand your knowledge that even at no cost
P

Good service

I really like Coursera courses it s just a great way to learn new skills without leaving your home I see that many people here complain about the subscription model but if you read the rules you would see that the trial should be canceled by YOU or you will be billed
T

Great courses but still need good improvements as a tool

They have some really nice courses and the tools are really easy to use The chat support is really fast and helpful something rare in other platforms Unfortunately some courses have a Peer-graded Assignment which depends on other students to give you a grade My experience with that was bad receiving some random grades many without any feedback and in the last course I took I am still waiting for 40 days for someone to review my final assignment so I can receive the certificate
M

It s fine

It s fine - the course quality is good the price is acceptable the android app works nicely and at least on my mobile phone better than some of the competitors edX udemy udacity cybrary Also I enjoy reasonable high quality and that I can wait with the decision about whether or not I want to buy the course certificate - I enjoy that

About Coursera

Learn online and earn valuable credentials from top universities like Yale, Michigan, Stanford, and leading companies like Google and IBM. Join Coursera for free and transform your career with degrees, certificates, Specializations, & MOOCs in data science, computer science, business, and dozens of...

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Frequently Asked Questions

Coursera is a leading global online learning platform founded in 2012 by Stanford University professors Andrew Ng and Daphne Koller. Its mission is to provide universal access to world-class education. The platform partners with over 300 top universities and industry leaders to offer a wide range of educational content, serving millions of learners worldwide to develop skills for career advancement and personal growth.

Coursera offers a diverse catalog structured to meet various learner needs. Core offerings include: Single Courses across numerous disciplines; Specializations, which are series of courses to build expertise; Professional Certificates created by industry leaders for job preparation; Guided Projects for skill-building in under two hours; MasterTrack® Certificates, which are credit-eligible modules of master's programs; and fully accredited Online Degrees (bachelor's and master's) from partner universities.

The learning experience on Coursera.org is designed to be intuitive and accessible. It typically includes high-quality video lectures, interactive quizzes, peer-reviewed assignments, hands-on projects using virtual tools, and community discussion forums. Courses are often self-paced or session-based with flexible scheduling. The platform also offers features like financial aid for eligible programs and the ability to audit select courses for free to enhance accessibility.

Upon successful completion of programs, learners earn shareable electronic certificates and credentials recognized by employers globally. The type of credential depends on the program: single courses and specializations award course certificates; Professional Certificates and MasterTrack® Certificates provide career-oriented credentials; and Online Degrees result in fully accredited academic degrees from the granting university.

Yes, Coursera is committed to accessibility. Learners can audit many single courses for free, which allows access to course materials without graded assignments or a certificate. For those seeking certificates or enrolled in paid programs, financial aid is available for many offerings based on application and eligibility. The platform also partners with governments and organizations on initiatives to increase access.

Related Companies

View All
1
Mooc
0.00 (0) · mooc.org
2
Mygreatlearning
3.82 (113) · mygreatlearning.com
3
Takethiscourse
0.00 (0) · takethiscourse.net
4
Cognitiveclass
0.00 (0) · cognitiveclass.ai
5
Udacity
0.00 (0) · udacity.com
6
Simplilearn
3.60 (141) · simplilearn.com
7
Study
3.59 (139) · study.com
8
Upskillist
3.58 (139) · upskillist.com
 View all 11 alternatives
Looking for Coursera alternatives? We've ranked 11+ similar companies by reviews.
View All Alternatives

About Coursera

About Coursera

Coursera is a leading global online learning platform that partners with over 300 top universities and industry leaders to offer courses, professional certificates, guided projects, and full degree programs. Founded in 2012 by Stanford University professors Andrew Ng and Daphne Koller, its mission is to provide universal access to world-class education. The platform serves millions of learners worldwide, empowering individuals, organizations, and governments to develop critical skills for career advancement and personal growth in a rapidly changing digital economy.

Core Offerings and Learning Structure

Coursera's catalog is vast and diverse, structured to meet various learner needs. The primary offerings include:

  • Single Courses:Thousands of individual courses across disciplines like technology, business, data science, arts, and humanities. These are typically self-paced or session-based and include video lectures, peer-reviewed assignments, and community discussion forums.
  • Specializations:Series of related courses designed to build deep expertise in a specific skill area, culminating in a hands-on capstone project.
  • Professional Certificates:Career-oriented programs created by industry giants like Google, IBM, and Meta to prepare learners for entry-level jobs in high-demand fields such as IT support, data analytics, and UX design.
  • Guided Projects:Interactive, instructor-led tutorials that teach job-relevant skills in under two hours using a split-screen workspace.
  • MasterTrack® Certificates:Credit-eligible modules of master's programs that allow learners to earn a university certificate and potentially apply credit toward a full degree.
  • Online Degrees:Fully accredited bachelor's and master's degrees from renowned universities in fields like computer science, business administration, and public health.

Key Features and User Experience

The coursera.org website provides an intuitive and accessible learning environment. Key features include flexible scheduling, financial aid for many programs, and the ability to audit select courses for free. Learning is enhanced through high-quality video content, interactive quizzes, and hands-on projects using virtual tools. Upon completion, learners receive shareable electronic certificates and credentials that are recognized by employers globally. The platform also offers robust solutions for businesses (Coursera for Business) and campuses (Coursera for Campus), helping organizations upskill their workforce and students.

Commitment to Accessibility and Impact

Coursera demonstrates a strong commitment to making education accessible. It offers financial aid, partners with governments for workforce recovery initiatives, and provides a mobile app for learning on the go. The content is often available with subtitles in multiple languages. By bridging the gap between academia and industry, Coursera plays a pivotal role in democratizing education and addressing the global skills gap, enabling anyone with an internet connection to transform their life through learning.