Creatorink Reviews

Shocking customer service

Worn twice and washed on a low heat setting and this is what has happened Paid 68 inc pp and as a resolution have been offered money off a new one What kind of customer service is that come and spend more money in a company which quite clearly sells faulty goods Must think I zip up the back

Doesn t understand basic sizing

I bought a FNAF shirt in my size 2XL I m swimming in the dang thing and the collar is just small enough to make you feel that you re choking How can you screw this up Since sales are final I can t get a refund I won t be purchasing merchandise-based clothes from them again

Buyer Beware - They don t care

Should have looked up reviews before I did business BUYER BEWARE These people do not care that you actually receive what you order and definitely don t care about acting timely I ordered Christmas presents for my daughter They confirmed the order and it shipped a few days later 12 6 A week went by and I wasn t too worried Another week went by A separate item I ordered from China arrived however not this order Now I was worried I contacted them and their happiness team responded that the shipping status sometimes doesn t update promptly Another week and Christmas is looming No shipping status change and no positive action at all from these people They seem to only be concerned with their own happiness Wish I had read reviews before I ordered Save your money

Shipping cancelled without telling me

I waited for a preorder for 5 month sent a mail to ask where my order was only to learn that there had been a problem at some point that they had retrieved it and I wouldn t be getting it At least they refunded me but if I hadn t asked no one would ve told me and I would ve never seen my money again I really wanted this order but now the preorder is finished so yeah The costumer service is really helpful and nice when you ask for help though they answer fast too

We have been waiting for almost 2

We have been waiting for almost 2 months for my son s purchase We keep getting the run around on the location of the item Tracking number provided is not even a tracking number in Australia Totally disappointed and will not purchase from Creator Ink again

Major shipping delay

I cannot tell you about the quality of the product that I purchased The reason Because even though I ordered it a month ago and was told that shipping would be 3-5 business days it has still not arrived I made certain to order it early so that it would arrive for my son prior to Christmas It is now estimated to arrive several days after Christmas No way it should take more than a month Moreover when I emailed the company a couple of weeks ago to check on the status of the shipment my inquiry was completely ignored It s for these reasons that I believe this company flat out sucks

Afful customer support

Afful customer support My package is lost in mail and customer support does not belive me and just claims it is in customs while it is not there Now I have to wait another 3 weeks to contact them again and I have already waited 3 weeks for the tracking to update The company has no idea how my countrys customs work yet they claim they do They do not hold packages just charges taxes on them while package is with a delivery company

Pre-order now months late they haven t replied to any emails

Ordered a gift for my son in April on pre-order which was going to arrive in time for his birthday at the end of July It s still not here and they haven t replied to my emails asking for updates I can forgive delays in shipping if the circumstances are genuinely beyond their control but there s absolutely no excuse for the poor customer service surrounding it No replies to emails and not even an automated email to update me on the timings Definitely one to avoid