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Overall customer experience is sharply divided between extremely negative and highly positive feedback. Negative reviews consistently cite poor customer service, particularly with post-purchase communication and order processing. Multiple customers report significant delays, unprocessed orders, and unresponsive support, with some suspecting the company may be out of business. Positive reviews, however, praise the product quality, noting superior performance compared to OEM parts, including better braking response and reduced warping. Delivery experiences are mixed, with some orders arriving perfectly and others being incomplete or delayed. The product's aesthetic appeal and value for money are frequently highlighted as strengths. Durability and noise reduction are also commonly mentioned as significant improvements. A notable complaint involves receiving dirty or incomplete packages, which detracts from the perceived quality. Despite the severe service issues, product satisfaction among those who received their orders is generally very high.
- Superior product performance compared to OEM
- Excellent value for money
- Effective noise reduction and smooth operation
- Good aesthetic appeal and packaging
- Significant order processing and shipping delays
- Incomplete or missing items in delivered
- Products sometimes arrive dirty, appearing used
Last updated 4 months ago
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