A
AoF
I am very glad that they told me and I did not make a mistake that I could have made in just a couple of clicks Jackie - you are amazing thanks for your helpnow I am waiting for a decision to verify my profile on the site and be able to make an exchange I hope all be finethanks once again
N
Nick Simpson Jr
i would have liked a more extensive
i would have liked a more extensive array of cryptocurrencies to choose froma greater variety would have been appreciateddespite this i am pleased with the overall experience
V
Victoria Singh
Verification is taken very seriously
Verification is taken very seriously I felt as being passing my life-changing exam
M
Mateo Li
I was unable to log out of my account
I was unable to log out of my account and had to restart the browser for it to finally work
S
s brown
The assistance provided was excellent
The assistance provided was excellent although the chat feature could be improved for Android users The text input box does not adapt well to the phone s keyboard resulting in obscured text and making typing quite challenging
G
g lifonti
Good
Good It made nearly all my expectations with only a few small drawbacks Still pleased with my experience
J
j mitchell
I encountered a difficulty with wallet
I encountered a difficulty with wallet connect as the read code function CLOSED prematurely I m grateful for the responsive support and they are currently assisting me with resolving the issue I m optimistic that the problem will be solved My hope is increasing steadily
C
Christopher the Wilson
Simple registration
Simple registration excellent fees The only downside was that after completing the setup and undergoing the entire verification process I encountered a delay It seemed to be due to an error that the support team had already encountered I had to wait until the next morning but thankfully no data was lost
R
reviewer
I would like to request a
I would like to request a re-introduction of the old deposit method I found that using the old system was preferable because it had no commission fees However the current top-up requires me to pay for a 3rd-party service which incurs additional costs Please consider this feedback Thanks in advance
G
g r e g o r y
now when I had a few questions or hit a
now when I had a few questions or hit a snag now and then I have to say the customer support lot were right on it they didn t mess about they got back to me sharpish and sorted things out in no time fair play to them for being so on the ball with helping customers but you know I m keeping that last star up my sleeve because I reckon there s always room for a bit more if they keep making things better and chuck in a few EXTRA features they could easily hit the big five-star mark down the line
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