Curiositystream Reviews

SCAMMERS

A year ago I cancelled my Subscription They re-activated it in June this year 2023 As soon as I noticed the payment they said they have no record of the cancellation and my auto renewal will be disabled in June 2024 unacceptable They do not send reminders of the upcoming renewal Straight up scamming me

Glitchy and sneaky renewal

I downloaded this over a year back to watch a few documentaries It was quite glitchy and I attempted to cancel right away and reverse payment as I couldn t really make use of it A year later without warning another payment has come out of my bank This is really frustrating as there were no email reminders or notifications or anything I didn t even know I was still subscribed for renewal I hardly used this last year and now I ve been charged to use it again for another

zero support

zero support rubbish content don t sign up to an annual they will renew it a year later automatically at a higher rate without even informing you they re due to take payment or give you time to cancel any upcoming payments so if you re like me and bought a years service only to find out it s complete trash after a few days so you never open up the app again or bother revisiting it and then get a surprise bill 12 months later when it renews then you get slapped with a 70USD payment out of nowhere

Absolute Rubbish

Paid for an annual subsciption because it looked like a good deal The video play back quality is rubbish videos frequently need to be reloaded Really short 3 min videos somehow count as a documentary The variety is nothing like it is advertised as The production quality is mediocre If you do like a video and click like it s often ignored and doesn t record the click There is NO CUSTOMER SUPPORT only FAQ s which are average at best in terms of usefulness The poor quality videos and weak range of choices is hudely disappointing don t bother

Auto-renewed without warning

Auto-renewed my subscription and increased my fees without informing me Originally subscribed through Mustard Youtube channel to get to the Nebula content but even Nebula these days don t have any good stuff except for a few content producers Subscribed to the 4K content but most of the portfolio contained non 4K content Poorly produced documentaries featuring talking heads and little interesting shots Used lots of library shots Recycled old documentaries No killer docu series to watch or a good variety to choose from Not worth subscribing Stick to Youtube

A good concept but very poorly

A good concept but very poorly executed Basic uninteresting documentaries No new content ever added and worst of all terribly broken With many shows buffering stuttering and playing at 10 fps I can t even watch anything on it despite just being charged for the year Had no problems with netfix or prime Just this garbage Wasted money Will not be renewing subscription

It s a nightmare to navigate

It s a nightmare to navigate As an example I watched most of a documentary on floods Destruction Decoded Later I wanted to watch the rest but despite several attempts I could never get back to it That and all the other negative reviews mostly about so called automatic renewal make me wish I would have never signed up

Subscribe at your own risk

Contents is limited and many documentaries are minutes long Very poor indeed I can find the same things on YouTube for free They auto renewed me at the full yearly rate without any prior notification When I went to the website to cancel my subscription the alerts were turned off and not by me I ve sent multiple emails to request a refund but it looks like my credit card company will need to get involved

Auto-renew without reminder

They auto-renew and charge without sending reminder to cancel subscription on time Hate this kind of practices