AI Review Summary
Based on 90 reviews
Reviews highlight Cyberpanel's ease of use, comprehensive features, and exceptional support as a free hosting control panel. Many users praise its fast performance and active community. Conversely, recurring issues include problematic billing, refund delays, and login problems. The support team is frequently commended for responsiveness. Several reviews report severe security incidents and data loss.
What customers love
- Easy to use
- Exceptional support
- Free features
- Fast performance
- Comprehensive tools
Common concerns
- Billing issues
- Data loss
- Login problems
- Refund delays
- Security flaws
Last updated 1 week ago
H
Helen Djurdj
I would rate this SCAM artists 0 if I could I understand it s a free cpanel and developers needs money to fund their project However if you are offering a paid premium service be very sure it s fully functional This isn t a review to take a company down folks is a real life experience took one of their free trial services that doesn t work reported it several times got a response once and never again only for them to try to charge my credit card after a trial period Such a shameful act many are willing to purchase your extra services unfortunately you damaged your reputation with your own God given hands Such a tacky way to go
O
Orgoth Dorngree
They have released the details of a
Answer to Cyberpanel Not needed a new Server is already running since 29 Oct without Cyberpanel I will not risk my server again until a proper update-routine and information flow is in place There are still users reporting their server is now encrypted in the forum but you are not even replying to them how to fix within your forum last repost was today 3 hours ago Quote from a User Hundreds of sites no loading 400GB data blocked All files locked and encrypted What I can do now Any Idea Answer to Cyberpanel I have already reached out and you told me I can only restore a backup since the files are encrypted and can not be restored Answer to Cyberpanel I did not receive an email yesterday or before I also checked the mail log and rspamd history not a single email from you directly They have released the details of a remote code execution vulnerability to the public without informing any user about this issue and that they have to update asap My and many other servers are now encrypted CVE-2024-51567CVE-2024-51568They have informed the users on facebook instead of email on 29 Oct after all Servers have already been hacked and encrypted They never heard about responsible disclosure Never again
A
Alvaro Guerra Varo
SCAMMERS
They offer a 7-day trial refund period for their all addons After two days and seeing that their product was not what I expected I requested a refund and they completely ignored me with no response I have opened a ticket and they refuse to refund me they are scammers and their after-sales service is terrible
A
Anthony Michael Meintjes
Promise you the earth to remove your bad review and still do not help
This has been a nightmare since day one Trying to move from WHMPanel for months Wrote a 1 star review Was begged and promised that I would have my issues sorted and my handful of domains transferred It is 3 months since then and still nothing Every update this system has it breaks cyberpanel or it breaks your websites It took over 6 months for the mail system to work properly I am still paying for a whmpanel server due to them not moving it over as promised There is no ticketing system for the last 2 or 3 months cause they either did not pay for it or have not bothered to fix it You cannot provide your customers with access to manage email only I paid for something that is utterly useless and when you write a bad review and request a refund you are provided with empty promises Will have to accept the loss order another hosting server and move over to the next hosting panel Maybe Direct Admin this time
B
Brad
The web hosting panel has some real
The web hosting panel has some real issues that could use improvement It feels like updates are released without thorough regression testing leading to features occasionally breaking or not working as expected The interface can feel a bit clunky and there are times when it doesn t seem as secure as it could be While it might work for smaller non-critical projects I d recommend approaching with caution if you re considering it for something larger or more stable With some refinements it could be a more reliable option but it s not quite there yet in 2024 Not to mention the vulnerability due to poor code which exposed over 22 000 servers running this software to ransomware and bitcoin mining
P
Phuc Vuong
I was deceived and lost all my money within a mere five days
I purchased a one-time add-on but I have been unable to use it The support team assured me that my issue was straightforward yet several days have passed without resolution Subsequently I requested a refund even though their refund policy is seven days they refused citing that I had utilized a discount code they provided I only sought a refund for the amount I had paid but they continued to decline my request resulting in my loss of the entire sum within just five days My overall assessment is that the service is subpar the support is inadequate and I feel as though I have been swindled out of my money
C
Cody New
I Don t Understand How CyberPanel Has So Many Good Reviews
I honestly don t know how CyberPanel has so many positive reviews My experience with them has been nothing short of terrible I ve used a lot of hosting panels over the years and CyberPanel is by far the worst It s buggy unreliable and their support is a complete joke The features they advertise sound great OpenLiteSpeed integration SSL automation 1-click WordPress installs backups email management but nothing works as it should The WordPress installer constantly broke with permission errors SSL certificates failed to validate without any clear error messages and backups Restoring them was a nightmare Sometimes the restore didn t work at all or worse only restored part of the data The email system is even worse Spam filters are completely ineffective and setting up DKIM and DMARC is way more complicated than it needs to be It felt like every feature was only half-finished and I was constantly troubleshooting things that should have worked out of the box What really pushed me over the edge was their support I purchased their premium plan because I thought it might solve some of these issues Big mistake When I reached out for help their responses were slow generic and often completely unhelpful I requested a refund within their so-called 7-day trial period but they denied it because I had used a coupon code to make the purchase Seriously Refunding a digital product costs them nothing but they couldn t even do that to make things right I ve since switched to another control panel and the difference is like night and day Everything works as it should and the support team is actually helpful I honestly don t know how CyberPanel has so many glowing reviews unless people are only using it for very basic setups or haven t tried anything better If you re considering it save yourself the headache and look elsewhere It s not worth the frustration
N
Ned Yousefzadeh
Don t waste your time or money
Don t waste your time money and energy with CyberPanel The worst service ever They got hacked few months ago Their ticketing system is non functioning Lots of broken links on their sites Overall the worst overseas service I got
V
Vincenzo
STAY AWAY DON T BUY ANYTHING
STAY AWAY SECURITY RISKS AND REFUND SCAM Just like many other people I have found this panel to be not ready for production plus they ask money for any addon most of them are needed to have a decent environment On top of that the security faults this panel has faced due to poorly written code with more than 20 000 servers hacked as well as this company s shady online reputation have made me reconsider this software - SUPPORT DOES NOT EXIST -Their website chat is dead no one is replying I have tried to contact them multiple times with no luck I ve managed to get just one e-mail from support where someone was asking my e-mail id to fix an error which I have never reported - THEY WILL NOT REFUND YOUR MONEY -I have filed a refund request since I am in the 7-days window where they say they offer a refund I paid full price so there is not even the usual you used a coupon excuse they use to avoid refunds They have stopped replying ever since and just like many others have experienced here I think they are trying to keep the money In the end they won t be able to keep it and they have even more damaged their reputation No one should trust these people This is VERY SERIOUS and it is a RED FLAG for everything even for trying for free their software I am going to write other reviews in the Web Hosting forums on Reddit and VPS forums I encourage other people to do the same The more people know what to expect from CyberPanel the more people will try and find a decent alternative
B
Bogdan Ionut
I bought the service in this 7 days
I bought the service in this 7 days period tryed to contact them tichet email livechat without response 60 usd was paid for NOTHING Dont pay for addons they are hungry
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