Dansktandforsikring Reviews

I ordered Dansk Tandforsikring Plus and my dentist sent required information to them 2-3 days later so that they can make an offer On the website they say that their processing time is 7-10 days after they receive information from dentist But nothing happened for 3 weeks until I started to write and call them They told me that the bitewings x-rays provided by my dentist is too old and that she will be contacted again to send new ones OK I can live with that But my dentist was not contacted for another 2 weeks Then I got a call saying that I must tell my dentist myself to send new bitewings Why on Earth did they took them 5 weeks to inform me that This should have been done within 10 days as they state on their site I went to my dentist and asked her to send the updated bitewings One week later I receive a policy offer where they excluded 19 teeth 68 from the coverage Basically all the teeth that have had fillings root canal treatments and crowns already where excluded Half of them were put on reduced coverage and half of them removed from any coverage I don t understand why exclude teeth with crowns because they are unlikely to be treated or changed for at least 10 years Only 9 completely healthy teeth were covered fully and those are likely to stay healthy for the rest of my life OK it s a commercial company and they don t want to loose money on me I get it I expected that they would exclude teeth with a high risk of being treated in future I understand it But they basically removed everything that have even a slightest degree of risk I did not expect that it would be to such an astonishing degree The offer does not provide me with any benefits at all and it does not make any sense for me to buy it And if it s a profit-oriented company they should at least try to make sure that a customer does not wait for 5 weeks just to be told that he needs to contact his dentist himself In total I wasted 7 weeks to get the crappy offer while I could have examined other options during this time

I got IDA Tandforsikring covered by Dansk Tandforsikring for a year and the selvrisiko is so high the insurance pays out only if you get 2 checkups and many small fillings bigger ones don t even count or break your teeth accidentally I don t recommend it and won t get it next year

DT s prices used for compensation of treatment is not realistic

Always respond in Danish but they want business from English speaking international customers

Uacceptabel lang behandlingstid at der bliver gjort alt for at sno sig udenom at skulle refundere

This company has poor customer service They do not respond to emails or calls on time Also they delayed my case for one month And in the end didn t respond back when asked about stating the reason for insurance claim rejection

I recently had a concerning experience with dental insurance through dintannforsikring no which claims to be affiliated with dansktandforsikring dk and links their website to this review I had my annual check-up at my dentist and I uploaded my invoice to dintannforsikring no However three days later I received an email informing me that my case had been canceled with no accompanying explanation Naturally I attempted to reach out to them via both email and phone only to find that all attempts at contact were unsuccessful It s disheartening to feel like they have disappeared without a trace If dintannforsikring no is not legitimately associated with dansktandforsikring dk I urge the genuine entity to take action and address this issue It s alarming that a company claiming to be affiliated with a reputable service provider is causing confusion and potentially damaging the reputation of the legitimate business I hope that by bringing attention to this matter appropriate steps can be taken to either rectify the situation with dintannforsikring no or clarify any misinformation about their association with dansktandforsikring dk

4 m neders ekspeditionstid for s at blive afvist 100 for refusion

Absolutely horrible customer service For a week I couldn t get in contact with anyone while looking for payment information Due to that my policy was cancelled and I was charged for whole year insurance even though I was not insuranced even a month And by the way still no response from the company Policy number N202754

Update To respond to the reply You mentioned a name I am unsure if this is not violating Trust pilot rules Moreover you read the documents and you made a decision Why shouldn t I think you have enough knowledge to interpret it Your reply indicates a lack of ethics and dodging the customer when he needed support It is disappointing and unprofessional Your puzzlement is a direct consequence of your service and business ethics I just want to share my experience here to ensure that no one is in such an unfair and poor situation I am deeply disappointed with the service provided by Dansk Tandforsikring My claim was evaluated in a manner that I find both baffling and unsatisfactory Out of an invoice amounting to 24000 DKK only 6700 DKK was approved despite weeks of follow-ups and document submissions Insurance is purchased for the peace of mind it provides in times of accidents and emergencies However when I needed assistance I felt abandoned by the team I received a letter rejecting my claim based on various conditions in the contract This experience was not only disappointing but also felt unethical For those considering this insurance I would advise caution It appears that unless you have perfect dental health there s a risk of your claims being denied based on minor conditions leaving you in a difficult situation when you most need help To Dansk Tandforsikring before you respond with an apology I urge you to reconsider your approach Empty apologies do not rectify the situation or absolve the company of its responsibilities It s disheartening to think that customers are being ignored and the company continues to operate in this manner I question the ethics of earning money at the expense of customer trust and satisfaction