Dantelabs Reviews

Whole Genome Sequencing Dante Labs World Dante Labs Global

dantelabs.co.uk
3.56
135 reviews
Great Rating
Based on 135 user experiences

Rated 3.56 out of 5 by 135 Happy Customers

43%
14.1%
13.3%
14.8%
14.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 135 reviews

Reviews show consistently positive experiences with fast delivery, quality service, and reliable results, though some users report long delays or no results in a minority of cases. The majority praise prompt dispatch, clear communication, and helpful support, while recurring issues involve delayed or missing results and occasional customer service gaps. Overall, most customers find the process efficient and trustworthy.

What customers love
  • Fast delivery
  • Helpful support
  • Easy tracking
  • Good quality
  • Quick results
Common concerns
  • Delayed results
  • No results
  • Poor communication
  • Complicated process
  • Refund delays

Last updated 1 week ago

J

Easy and Fast test

Slow results in 72 hours not 24 as promised Not very good communication but a fair price compared to others
R

Very helpful costumer service

I had a problem with my test results so I sent email to the costumer service - Barbara such a nice woman halped me right away
D

Good

Good Defiantly I ll recommend my friends
L

Easy to use I will use Dante Labs kit

Easy to use I will use Dante Labs kit again definitely
B

Daina if I m saying it right was so

Daina if I m saying it right was so nice and gave me all the details I needed about the Covid 19 test
W

Such an Helpful test when you have an

Such an Helpful test when you have an imorgency
A

So I tried the 5 days covid 19 test

So I tried the 5 days covid 19 test went ok fast reasults
M

It so helpful to have this service

It so helpful to have this service - ordering kit and quickly it s in your hands- tnx
L

Takes too long to release the result

The website says the test result comes out after 24hours upon receiving the sample in the lab but I received my after more than 96 hours after sending the swab Both times Day 2 and Day 8 tests
R

Test results not sent to individuals

I ordered and paid for more than one day two test They arrive next day Having completed and returned them I got email and text confirmation then several hours later I got test results so all good so far My issue is that we all completed the tests which require you to register the individual tests online with the persons details including their contact details So even though everyone gave their email address and mobile number it appears because I ordered the results I was sent the information so I had to work out test to person fortunately all negative but surely a breach of Data Protection Act or some other such thing that I got someone else s test results

About Dantelabs

We offer whole genome sequencing to help you understand your health lifestyle and the risk of inheriting diseases Simple clear and personal reports

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Dantelabs
3.57 (140) · dantelabs.com