Dantelabs Reviews

Whole Genome Sequencing Dante Labs World Dante Labs Global

dantelabs.co.uk
3.56
135 reviews
Great Rating
Based on 135 user experiences

Rated 3.56 out of 5 by 135 Happy Customers

43%
14.1%
13.3%
14.8%
14.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 135 reviews

Reviews show consistently positive experiences with fast delivery, quality service, and reliable results, though some users report long delays or no results in a minority of cases. The majority praise prompt dispatch, clear communication, and helpful support, while recurring issues involve delayed or missing results and occasional customer service gaps. Overall, most customers find the process efficient and trustworthy.

What customers love
  • Fast delivery
  • Helpful support
  • Easy tracking
  • Good quality
  • Quick results
Common concerns
  • Delayed results
  • No results
  • Poor communication
  • Complicated process
  • Refund delays

Last updated 1 week ago

C

Very happy with the Day 2 test service

Good product for covid test I received great service from customer service
J

Had a great experience with the 2 steps

Very happy with the Day 2 test service from Dante The test kits arrived at home promptly we ordered them before we went away on holiday We took the tests on Day 2 after flying home and posted them in our local Royal Mail postbox The following day 3 they sent text messages to say they d received them and were processing the samples We received the results by text and email at 7am on Day 4 The only suggestion I d make to improve this is that all communications came to my inbox as I had ordered tests for both of us Given that my husband had filled in his own phone number and email address when registering his sample it would have been better to send each result to the individual who had taken the test If I used them again I would order each person s test separately
V

I bought the covid tests for my kids

Had a great experience with the 2 steps covid test from Dante Labs a specials mention for John from the customer support who helped me by phone and email with the processing vey kind and patient
J

I preordered my covid test when I

I bought the covid tests for my kids and for once no screams or cries and all the samples well received and the results thanks for the service
S

I recommend the covid test from Dante

I preordered my covid test when I arrived from my vacation the test kit was waiting for me at home all the sample weel sent and quick results thanks for the nice service and for a great pricing I will re do it for my next vacation
K

I bought the covid tests for my parents

I recommend the covid test from Dante Labs trustable service and very good support who are very reactive
E

I enjoyed the Covid 2 step test

I bought the covid tests for my parents who came back from Italy we received the 2 kit very nice packaging and normal price
J

I recommend the covid test from Dante

I enjoyed the Covid 2 step test kit very easy to use and quick results for me
A

I experienced the DNA of Dante Labs

I recommend the covid test from Dante Labs trustable comparing from my previous experience with other home test from very non honest companies In this case you wil be please by the honest price and great customer service
K

Got what I needed when I needed it

I experienced the DNA of Dante Labs very satisfied I will now order the covid home test for my vacation trustable company

About Dantelabs

We offer whole genome sequencing to help you understand your health lifestyle and the risk of inheriting diseases Simple clear and personal reports

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Dantelabs
3.57 (140) · dantelabs.com