AI Review Summary
Based on 135 reviews
Reviews show consistently positive experiences with fast delivery, quality service, and reliable results, though some users report long delays or no results in a minority of cases. The majority praise prompt dispatch, clear communication, and helpful support, while recurring issues involve delayed or missing results and occasional customer service gaps. Overall, most customers find the process efficient and trustworthy.
What customers love
- Fast delivery
- Helpful support
- Easy tracking
- Good quality
- Quick results
Common concerns
- Delayed results
- No results
- Poor communication
- Complicated process
- Refund delays
Last updated 1 week ago
T
Tania Cruz
I have to say I had a very good experience with DANTE LABS The tests have been dispatched instantly and done on time Thank you
D
David Robb
I was pleased by the Dante Labs
We ordered received the needed code for the passenger locator form received an email that the kits had been sent out received the kits did the test and received the results 2 days later Well done Thank you
E
Eva Bahledova
The advertised price on the gov uk was
So far the best home test for covid I recommend for children less painful and not less good quality
K
kerry hayden
Day 2 test feedback
I was pleased by the Dante Labs services for covid home test I recommend
J
juergen
Great thank you
The advertised price on the gov uk was the price I have paid The test kit for day 2 8 came on time The company confirms by sms that they have received the sample sent to them The results are sent by sms and email The email has a link to download your test analysis and certificate The PCR certificate can be used for travel Everything on time
H
Hanna M
I experienced this past 2 years a
When I bought the Day 2 test I ve requested for it to be delivered on a specific day and time which was my day 2 post flying back to the UK The test arrived as per my instructions with no issues Within 48h from posting it back to the lab I had my results back with clear notifications and reports via sms and email A bit pricey but would recommend them
J
Jonathan Olson
Day 2 test - timely
I experienced this past 2 years a lot s of home test for coivd so far Dante Labs provided me the best service for a good price
M
Marie Phillips
Absolutely brilliant service
I ordered my day 2 test well in advance received a complete pack in a few days I sent the sample on Monday morning they confirmed receipt on Tuesday evening and I received the result on Wednesday morning
B
Betty White
responsive and efficient
Absolutely brilliant service many thanks
R
Ryan gray
Very efficient and quick
My sister in law booked the 2nd day test but put in a wrong address understandably no test arrived however her money was refunded and a letter of appology was sent by the company after a re newed contact Dante instantly sent out new tests Results came very soon