Dantelabs Reviews

Like others I have been waiting a very long time almost a year I now consider this company a scam When I have got a reply to emails it s always lots of tests have created a backlog So stop sending out promotional offer emails then Avoid

Scam guys please stay away from them Paid almost 500 euros in 2023 and still waiting the results Please find below their email responses Dear Davide We appreciate that you would like a more exact timeframe but this is proving difficult for our lab too There are some additional difficulties that are slowing down the process and we don t know exactly when these challenges may be overcome Your sample was sequenced to a sixth of the gigabases needed approximately Also samples sometimes yield more in one run than the other so making a prediction is complicated I am really sorry for not giving you better information 16 5 2024Dear Davide We re sorry that the expected timeline was not complied with We try to give an estimation that is as accurate as possible but some samples may require longer times Please know that the samples do not sequence continuously and are instead inserted into multiple runs over time this is why the sequencing phase can take several weeks Right now your sample is waiting to enter into another run Your sample has currently reached 17 out of the 90 required gigabases so it will still need some time We sincerely apologise for the situation 29 09 2023

16months Still waiting F ing mafia con I hope you all get locked up

7 Months allready no answer no contact no number no money back no results Really bad luck that i ordered 2 kits

Stolen my money and gone silent for 18 months Why are they allowed to still operate

They are liars thieves and cheats They take your money and then run and hide away Don t be conned by these scammers

Pathetic automated responses from customers service who does nothing to address the situation

22 months - still nothing still waiting for results or my money back Dante are a con and they will steal your money and lie to your face

I have sent many emails to Dante Labs complaining about their service and data breach Iain Patrick repeatedly fails to respond

This company is scam 2 years and no result