Daraz Reviews

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daraz.com.bd
3.03
68 reviews
Average Rating
Based on 68 user experiences

Rated 3.03 out of 5 by 68 Happy Customers

32.4%
8.8%
14.7%
11.8%
29.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
S

They own one of the worst payment Gateway

They own one of the worst payment gateway that I ve ever seen Customer support team is also like a robot Zero-knowledge except for the cheat sheet
K

Tooo much unprofessional and hectic experience

At first I didn t receive my product and they told me that the product has delivered then they told me to apply for refund and now they rejected my refund request what sorts of unprofessional services is this Each time I called them and told me we are sorry bla bla I never ever going to use daraz again Not only that I won t recommend anyone to use their service
S

Pathetic behaviour towards their customers

At first the products I received were great back in early 2023 But now the products are just defective garbage useless and fake Daraz doesn t wanna take accountability of the products They don t wanna admit it They are truly run the shittest online market i ever seen Hope they improve their reputation with the customers and give the comers what they paid for or maybe ban the app from website and play store Why play with customers If they keep doing it we as customers will just boycott their counterfeit products and their unethical behaviour
H

Worst Experience

Worst Experience In a small country they took 7 days to delivar a product I don t understand why 7 days are they lazy or not enough point in bangladesh yeah really worst experience
A

I buy a earbud it s sound is so

I buy a earbud it s sound is so bad
S

Sellers of daraz and their products are soo low quality

Service is good but sellers of daraz and their products are soo low quality
M

Make delivery charge free on pickup point

please reduce delivery charge Make delivery charge free on pickup point
B

Delivery charges so much high

Delivery charges so much high and the collection point is not available in every where
W

Bad Experience

Bad Experience I don t have my expectation products Also I am facing lot s of issues I think they must focus on it
A

Please add Nagad as payment method

Please add Nagad as payment method other than that everything is best and you guys shouldn t have removed the amazon and netflix accounts buying option from daraz

About Daraz

Daraz Online Shopping in Bangladesh - Daraz.com.bd is Bangladesh's No.1 Online Shopping Store Featuring 3+ Million Products at Low prices with Cash on delivery in Dhaka, Chittagong, Khulna, Sylhet and across country.

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Frequently Asked Questions

Daraz Bangladesh, operating through Daraz.com.bd, is a premier e-commerce platform and a leading online marketplace in Bangladesh. As part of the Alibaba Group, it offers a vast range of products, from electronics and fashion to groceries and home essentials, providing a reliable, convenient, and secure shopping experience tailored to the local market.

Daraz boasts an extensive product catalog organized into user-friendly categories. These include Electronics & Appliances (smartphones, laptops, gadgets), Fashion & Beauty (clothing, footwear, cosmetics), Home & Lifestyle (furniture, kitchenware, decor), Supermarket (groceries, beverages, personal care), and Sports & Outdoors (fitness equipment and apparel).

Daraz offers multiple secure payment options to cater to customer preferences. These include Cash on Delivery (COD), various mobile financial services, payments via bank cards, and digital wallets. The platform also features a Daraz Wallet for faster checkouts and managing refunds.

Daraz operates its own robust logistics network called Daraz Express (DEX). This service ensures timely and trackable shipments nationwide, providing customers with a reliable delivery experience for their online orders across Bangladesh.

Daraz is renowned for its dynamic shopping festivals and promotions. The most prominent events include the Daraz 11.11 Sale and the Daraz 12.12 Sale, which feature massive discounts, flash sales, and voucher offers. The platform also runs regular weekend sales and category-specific promotions.

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About Daraz

Daraz Bangladesh: A Leading Online Marketplace

Daraz.com.bd stands as a premier e-commerce platform in Bangladesh, offering a vast and diverse range of products to millions of customers across the country. As part of the Alibaba Group, it leverages global expertise and technology to provide a reliable, convenient, and secure online shopping experience tailored to the local market. The website serves as a one-stop destination for everything from electronics and fashion to home essentials and groceries, connecting buyers with a wide network of sellers.

Extensive Product Catalog and Categories

The platform boasts an impressive inventory organized into clear, user-friendly categories. Shoppers can easily navigate through sections such as:

  • Electronics & Appliances:Featuring smartphones, laptops, home appliances, and the latest gadgets.
  • Fashion & Beauty:Offering clothing, footwear, watches, jewelry, and cosmetics for men, women, and children.
  • Home & Lifestyle:Including furniture, kitchenware, decor, and everyday household items.
  • Supermarket:Providing a growing selection of groceries, beverages, and personal care products.
  • Sports & Outdoors:Catering to fitness enthusiasts with equipment, apparel, and accessories.

This comprehensive assortment ensures that customers can find almost anything they need without having to visit multiple stores.

User Experience and Key Features

Daraz prioritizes a seamless shopping journey with an intuitive website and mobile application. Key features enhance customer satisfaction and trust:

  • Secure Payments:Multiple payment options are available, including cash on delivery (COD), mobile financial services, bank cards, and digital wallets.
  • Daraz Wallet:A convenient in-platform wallet for faster checkouts and managing refunds.
  • Robust Logistics:The platform operates its own delivery network, Daraz Express (DEX), ensuring timely and trackable shipments nationwide.
  • Customer Support:Accessible support channels help resolve queries related to orders, deliveries, and returns.
  • Verified Seller Program:This initiative highlights trusted sellers, giving customers added confidence in their purchases.

Promotions and Shopping Events

Daraz is renowned for its dynamic sales campaigns that offer significant value. Major shopping festivals like theDaraz 11.11 SaleandDaraz 12.12 Salefeature massive discounts, flash sales, and voucher offers. Regular weekend sales and category-specific promotions keep the platform engaging and provide continuous opportunities for customers to save money.

Seller Ecosystem and Daraz University

The platform empowers local businesses and entrepreneurs by providing them with the tools to succeed online. ThroughDaraz University, sellers gain access to educational resources, training, and insights on digital marketing, inventory management, and customer service. This fosters a healthy e-commerce ecosystem and contributes to the digital economy of Bangladesh.

Commitment to Customer Convenience

With a focus on accessibility, Daraz offers services like easy return policies and warranty options on eligible products. The integration of customer reviews and ratings for both products and sellers helps inform purchasing decisions. By continuously evolving its technology and services, Daraz.com.bd solidifies its position as an integral part of daily life for Bangladeshi consumers, driving the nation's shift towards digital commerce.