Daraz Reviews

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daraz.com.bd
3.03
68 reviews
Average Rating
Based on 68 user experiences

Rated 3.03 out of 5 by 68 Happy Customers

32.4%
8.8%
14.7%
11.8%
29.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
N

To the customer care employee

The customer care service is very helpful as well as there employees Thank you very much for your kind reply information and ensuring the customer with the process
I

Daraz is the best and number one

Daraz is the best and number one e-commerce in Bangladesh But many people are searching as much as cheap price So they bought and blame this to daraz But daraz already gives us easy return After getting product in hand daraz gives us 14 days return So easily you can return your product if you are not satisfied
J

It s the one of the best Place

It is the one of the best online marketplace in Bangladesh Suddenly I visited in Bangladesh I ordered some products from this website and they are unbillable awesome delivery response day give my product properly in two days so I recommended this website to you Bangladeshi people
N

been using it for 2 years i only ever

been using it for 2 years i only ever got a bad item 1 times but they refunded it and they change items back if u can give them proof so its a amazing website 10 10 reccomend
S

I ve been ordering a lot of products from it for the past 4 years haven t faced any primal issue yet

Daraz is really great I ve been ordering a lot of products from it for the past 4 years haven t faced any primal issue yet Their service is better than the other e-commerce webs in our country Though the only annoying thing is that they continuously send notifications or promotions and try seducing people for buying new products But it s business strategy so It s okay And for the other issue even though It s not daraz s fault but a lot of products are too lower quality compared to what is shown on the commercial However a lot of deals are reasonable and same rare stuffs are also available But they really should develop the returning process
N

I find Mepe Rebio works

I find Mepe Rebio works very well

About Daraz

Daraz Online Shopping in Bangladesh - Daraz.com.bd is Bangladesh's No.1 Online Shopping Store Featuring 3+ Million Products at Low prices with Cash on delivery in Dhaka, Chittagong, Khulna, Sylhet and across country.

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Frequently Asked Questions

Daraz Bangladesh, operating through Daraz.com.bd, is a premier e-commerce platform and a leading online marketplace in Bangladesh. As part of the Alibaba Group, it offers a vast range of products, from electronics and fashion to groceries and home essentials, providing a reliable, convenient, and secure shopping experience tailored to the local market.

Daraz boasts an extensive product catalog organized into user-friendly categories. These include Electronics & Appliances (smartphones, laptops, gadgets), Fashion & Beauty (clothing, footwear, cosmetics), Home & Lifestyle (furniture, kitchenware, decor), Supermarket (groceries, beverages, personal care), and Sports & Outdoors (fitness equipment and apparel).

Daraz offers multiple secure payment options to cater to customer preferences. These include Cash on Delivery (COD), various mobile financial services, payments via bank cards, and digital wallets. The platform also features a Daraz Wallet for faster checkouts and managing refunds.

Daraz operates its own robust logistics network called Daraz Express (DEX). This service ensures timely and trackable shipments nationwide, providing customers with a reliable delivery experience for their online orders across Bangladesh.

Daraz is renowned for its dynamic shopping festivals and promotions. The most prominent events include the Daraz 11.11 Sale and the Daraz 12.12 Sale, which feature massive discounts, flash sales, and voucher offers. The platform also runs regular weekend sales and category-specific promotions.

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About Daraz

Daraz Bangladesh: A Leading Online Marketplace

Daraz.com.bd stands as a premier e-commerce platform in Bangladesh, offering a vast and diverse range of products to millions of customers across the country. As part of the Alibaba Group, it leverages global expertise and technology to provide a reliable, convenient, and secure online shopping experience tailored to the local market. The website serves as a one-stop destination for everything from electronics and fashion to home essentials and groceries, connecting buyers with a wide network of sellers.

Extensive Product Catalog and Categories

The platform boasts an impressive inventory organized into clear, user-friendly categories. Shoppers can easily navigate through sections such as:

  • Electronics & Appliances:Featuring smartphones, laptops, home appliances, and the latest gadgets.
  • Fashion & Beauty:Offering clothing, footwear, watches, jewelry, and cosmetics for men, women, and children.
  • Home & Lifestyle:Including furniture, kitchenware, decor, and everyday household items.
  • Supermarket:Providing a growing selection of groceries, beverages, and personal care products.
  • Sports & Outdoors:Catering to fitness enthusiasts with equipment, apparel, and accessories.

This comprehensive assortment ensures that customers can find almost anything they need without having to visit multiple stores.

User Experience and Key Features

Daraz prioritizes a seamless shopping journey with an intuitive website and mobile application. Key features enhance customer satisfaction and trust:

  • Secure Payments:Multiple payment options are available, including cash on delivery (COD), mobile financial services, bank cards, and digital wallets.
  • Daraz Wallet:A convenient in-platform wallet for faster checkouts and managing refunds.
  • Robust Logistics:The platform operates its own delivery network, Daraz Express (DEX), ensuring timely and trackable shipments nationwide.
  • Customer Support:Accessible support channels help resolve queries related to orders, deliveries, and returns.
  • Verified Seller Program:This initiative highlights trusted sellers, giving customers added confidence in their purchases.

Promotions and Shopping Events

Daraz is renowned for its dynamic sales campaigns that offer significant value. Major shopping festivals like theDaraz 11.11 SaleandDaraz 12.12 Salefeature massive discounts, flash sales, and voucher offers. Regular weekend sales and category-specific promotions keep the platform engaging and provide continuous opportunities for customers to save money.

Seller Ecosystem and Daraz University

The platform empowers local businesses and entrepreneurs by providing them with the tools to succeed online. ThroughDaraz University, sellers gain access to educational resources, training, and insights on digital marketing, inventory management, and customer service. This fosters a healthy e-commerce ecosystem and contributes to the digital economy of Bangladesh.

Commitment to Customer Convenience

With a focus on accessibility, Daraz offers services like easy return policies and warranty options on eligible products. The integration of customer reviews and ratings for both products and sellers helps inform purchasing decisions. By continuously evolving its technology and services, Daraz.com.bd solidifies its position as an integral part of daily life for Bangladeshi consumers, driving the nation's shift towards digital commerce.