Dazn Reviews

DAZN Watch Sports Live and On Demand

2.84
69 reviews
Average Rating
Based on 69 user experiences

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AI Review Summary Based on 69 reviews

Customer experience with DAZN is overwhelmingly negative, with widespread complaints about severe technical issues. The streaming service is frequently described as unreliable, plagued by constant buffering, freezing, and low-quality video even on excellent internet connections. Many users report being double-billed or charged without receiving access, and the customer service is criticized as non-existent or unresponsive. The returns and refund policy appears problematic, with customers struggling to cancel subscriptions and alleging unauthorized charges and contract scams. Product quality, specifically the app and streaming stability, is deemed poor and inconsistent across devices. Commentary and app features, like auto-play and spoilers, are also common irritants. While a minority praise the content selection and value for specific sports like NFL, overall satisfaction is low, with many users expressing frustration and recommending alternatives.

What customers love
  • Content selection for specific sports (e.g.,
  • High-quality streaming reported by some users
  • Concept and one-stop-shop formula appreciated
  • Improved service quality noted by some
Common concerns
  • Severe and constant streaming issues (buffering,
  • Problematic billing and refund practices (double
  • Difficult and opaque cancellation process
  • Unreliable app performance and technical glitches

Last updated 4 months ago

S

what to total garbage company they made

what to total garbage company they made it see like they had channels they didn t then once I saw that I tried to cancel with in 5 minutes of signing up and they would not refund me Scammers do not sign up
M

Scammers

i pay this awful service 49 90 CHF swiss franc to watch serie a and when i go to Italy the service does not work say company politics well my politics is to cancel my subscriptions to your crap services
Z

I Would Give ZERO If That Were Possible

I subscribed to DAZN to watch my team s NFL football games but during the 30-DAY TRIAL period I noticed that the game was telecast by the opposing team It wasn t my team s telecast So I had to hear about a team I don t care about for 3 hours I asked for a refund then but instead DAZN just CANCELLED my subscription and kept my So I missed that whole season of games after I paid for it
A

Pay per view events are unwatchable

Both Usyk vs Fury II and Usyk vs Dubois II were impossible to watch due to streaming issues which weren t my fault as they only started at the beginning of the main event all the rest of the evening was perfectly fine Shameful service
M

Your system was not smart enough to

Your system was not smart enough to know I wanted English as the default language and not Italian based on my current location
M

DAZN will rip you off be carful is not

DAZN will rip you off be carful is not a good faith company they don t care they are drive by greed and corruption They will lock you in to contacts charging u for months with out authorization
D

I have been watching soccer on DAZN

I have been watching soccer on DAZN since April and find the quality of transmission to be very poor picture is constantly jumping with frequent breaks in transmission The Liverpool Chelsea game is infuriating to watch for that reason Several breaks in transmission in the first period A terrible waste of money so am cancelling my subscription
D

Okay the streaming where I am watching

Okay the streaming where I am watching is amazing looks like 4k quality no lagging I am even watching one game on my computer while watching my Smart tv They have in the last year installed fibre optic cable But the issue is with my Smart tv app I have to keep uninstalling and re-installing it because either won t load at all or like last week after watching the Rams game I could not get back out of the game to the home page I tried live chat swear I was just talking to a bot so much fun asking a question like On my Samsung smart tv can i fast forward or rewind Answer what device are you connecting with Tell the bot again Answer yes you can rewind How about finishing the answer with some information every answer the same yes but I won t tell you how to do that I asked why not just have a pdf for each template with DETAILED INFO who do something stupid like that actually helping the user in 2 minutes when you can have a pointless 30 minute chat Oh and just lost my Liverpool feed for 5 minutes I will forward to DAZN so no one can read it and everyone there can go back to doing what they do best which is fill in Thanks Dazn Confuzd
J

Still needs some work on the technical issues

Well I almost gave it three stars just because I really do love the concept of the service itself and I really do believe the one stop shop formula could really work eventually and make things exciting for us fans but breaking it down from my experience dazn just isn t there yet -first and foremost is the buffering issues when watching soccer for example I m 35 minutes into the first half of Liverpool vs Arsenal in the Carabao cup and it s already had 5 buffering pauses already and at least two of them lasting almost a minute in duration and if it only happened once in a blue moon I could live with it but alas it s pretty common occurrence especially for soccer it seems but I do see it during football occasionally and just for the record my internet connection is certainly an overkill for my needs as my monthly bill will attest and I ve never had any issues with any other steaming app I ve used this unfortunately is a dazn thing and a common one I must say - also someone else touched on this already but It s something I agree wholeheartedly Is when your watching a live event it should start the feed at the beginning and not at the current spot in the broadcast I m tired of blocking out the scores in the upper corner with my hand for the love of god lol but that pales in comparison with the annoyance factor with the buffering issues but here s hoping they finally manage to address it because it could be something special once they finally work out the technical issues god knows they ve had more than enough time but hope springs eternal
P

Trying to watch the Liverpool Genk

Trying to watch the Liverpool Genk football match The audio is available about 10 of the time and the video keeps stalling This is terrible I checked another game playing live and it was the same I am using a 300MB s service that has tested fine Where ever the problem is the buck wtops with DAZN They are collecting a lot of money and promising great broadcasts They are not delivering Until they can get their act together they should be refunding money and charging alot less for this inferior service

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