


Based on authentic user experiences
PY
6737 reviews
N/A
1 year ago
Better Than Most
I think Covid really push airlines to the limit of what they can do Delta is no exception However out of all the airlines i ve experienced Delta comes out ahead I remember a sense of relief when switching flights from AA to Delta It felt like home I love using delta phone app and website It has most things i need They got something good here keep it up
Connie Ward Bowles
6737 reviews
N/A
1 year ago
I want to give kudos to Jessica on
I want to give kudos to Jessica on flight 1595 on November 20th She accompanied keela on her first flight from Denver CO to Salt lake City Utah You are amazing Keela had such a great time on her flight it put us at ease knowing that she was happy when she arrived Jessica Thank you so much I hope she gets you again
Mariella
6737 reviews
N/A
1 year ago
My go-to airline for flying
My go-to airline for flying to The United States Service is excellent and have never had a problem with them Even when a flight was cancelled I was able to get immediate help rescheduling the flight that was due in a couple of hours Customer service is one of the best I ve experienced
M R BUCKINGHAMSHIRE
6737 reviews
N/A
1 year ago
Thank you Delta staff and Captain of VS
Thank you Delta staff and Captain of VS 4045 from LHR to Atlanta This was was a Delta flight code sharing with Virgin on 12 March We record a huge thanks to the Captain for his excellent landing in very windy conditions Also to all the staff on the flight who gave excellent customer service We subsequently met the Captain hello if you are reading this on our next flight to SLC and again he was enormously helpful with various pieces of information for our journey We will certainly look to give Delta our business in the future M D Marlow Bucks England
Bronwyn Blenn
6737 reviews
N/A
1 year ago
This trip a definite 10
On a scale of 1-10 with 1 being the worst my experience with ANOTHER AIRLINE flying up to Portland OR for the Christmas holidays 2021 was 1 It was bad on so many levels So I was very interested in Delta s service on the return trip I could only hope Remarkably it was night and day Great service respectful and professional no threat environment delightful employees from the beginning to the end You re my airline now Thank you
maryse
6737 reviews
N/A
1 year ago
My favorite airline
I ve been traveling with Delta for many many years internationally and domestic I am always very pleased especially on my last trip coming back from Las Vegas to NY where I bought a ticket for comfort seat and to my surprise the day before I was upgraded to first class That was a nice surprise because it was the red eye flight Delta is my only airline
Jacqui Sanford
6737 reviews
N/A
1 year ago
Excellent service
This review is for Flight 1202 Boston to San Francisco Wednesday March 23rd 8 40 AM The flight service I received from Marie during this entire flight was exceptional Her manner was courteous kind and welcoming I feel it is important that I make Delta aware of this outstanding employee
Fading Margins
6737 reviews
N/A
1 year ago
Outstanding
My flight was Amsterdam to Minneapolis 2019 - I should have written sooner As I mentioned to our cabin crew I have flown on a number of different airlines from national carriers to budget airlines and this economy flight was as good as I have experienced They understand service and I have never felt so coddled and cared for as I did on this return Delta flight I would fly with them again in a heartbeat
David
6737 reviews
N/A
1 year ago
Very good customer service
Very good customer service went out of their way to help me out when I had thought I had mislaid an item in the airport Great food extra comfort etc compared to most airlines also had another very good experience dealing with their customer service so I would happily go Delta again
Brittanie DeRosier
6737 reviews
N/A
1 year ago
I am beyond thankful for Nayeli and
I am beyond thankful for Nayeli and Sheron in the lost baggage area I left my purse on the flight coming home to Seattle and Nayeli was gracious enough to go back to my plane and get it for me Their customer service was beyond anything I have experience from an airline I normally fly Alaska and after having their help I will chose to fly Delta from now on They both were all smiles and so friendly the moment I needed help Thank you ladies again so much Brittanie