Direct Reviews

Direct Digital — Home

direct.digital
3.67
126 reviews
Great Rating
Based on 126 user experiences

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Rated 3.67 out of 5 by 126 Happy Customers

47.6%
15.9%
8.7%
11.1%
15.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 125 reviews

Customers frequently praise Direct Digital for professional service, helpful staff, and fast responses, with many highlighting Pooja and Vinny specifically. Several reviews note excellent customer care, timely delivery, and creative ad results. Conversely, a substantial number of 1-star reviews report misleading sales practices, poor graphic design, delays, contract issues, and inadequate support. Experiences vary widely between highly satisfied and deeply disappointed clients. Overall, feedback reflects inconsistent execution despite strong service intentions.

What customers love
  • Creative ads
Common concerns
  • Misleading sales
  • Poor design quality
  • Contract issues

Last updated 2 months ago

J

The process to create our ad was easy

The process to create our ad was easy and seamless With a bit of direction our vision came to life Thank you
S

Good service and responded quickly

They were happy to make changes to the advert as requested and it was in a timely manner
C

Pooja was very professional and

Pooja was very professional and helpful I would 100 recommend the service of this company
A

Professional Advertising From Direct

Professional Advertising From Direct Digital Vinny from Customer service has professionally quickly taken care of all my issues Surely Would recommend them to many more
E

Very understanding

Nice manner friendly and understood me needs and is going to help me with my advertising
C

Customer service

I had a good experience with Vijoy V Menon at Direct Digital managed by Angela I had to change the original plan and he was very accommodating and understanding of my situation He communicated with me frequently to ensure we were able to come to a mutually satisfactory arrangement
S

Top customer service

Pooja and the customer services team were quick to resolve my issues Pleased with the outcome of my concerns
D

Good Customer Service

Direct digital have been good and very quick at responding to any correspondence Vijoy was very helpful and listened to my problem and sorted it out immediately
V

Good customer service

Good customer service my advertisement made and published fast Helpful team and always ready to help
K

Happy with results

Great staff an amazing advert and a brilliant all-round Super Service I would highly recommend this company for anyone looking advertise their business on a digital network Thanks Pooja

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Direct Digital — Home

United States

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