DiscountGlasses.com: Order Low-Cost Glasses Online | Discount Eyeglasses Frames
Based on authentic user experiences
Pete
6727 reviews
N/A
1 year ago
Avoid if a issue arises money is at risk
Terrible experience with ordering from these guys and would recommend people shop around My first order arrived damaged they could not sort a return label but they did sent my next order out using express delivery so I could return the first HOWEVER This next order never arrived they had sent it with RM but its gone walkies I said to give it another day before sending a replacement but no they decide to not bother sending a replacement then ignore my emails I have had to call the bank today to raise a chargeback claim against these to get my money back this is the only issue when you buy from firms like this you never know how they handle things until its to late Personally I don t understand why they didnt bother sending replacement out because they will have had postage insurance its so disappointing I WOULD SERIOUSLY RECOMMEND PEOPLE SHOP ABOUT IF YOU HAVE HAD ISSUE LIKE MINE PLEASE CONTACT THE BANK TO GET MINEY BACK IF THEY MESS YOU AROUND You will get your money back and there is a admin charge but they get charged it nit you
William Blair
6727 reviews
N/A
1 year ago
Ordered two pair of reading glasses for
Ordered two pair of reading glasses for my wife One was over-powered so I sent them back Return was ABC simple The power she needed wasn t in stock quick easy refund I will shop her again again Many thnx for great customer service
Hunter Clauss
6727 reviews
N/A
1 year ago
Awesome
Best glasses experience that I ve ever had at the lowest price ever I only paid 40 for hello kitty frames with my prescription lenses and free shipping It took less than 4 days to arrive after ordering and came with a case cloth and cleaner would definitely buy from this site again
Tara Treger
6727 reviews
N/A
1 year ago
If you wear prescription glasses
If you wear prescription glasses you ve got to go to discountglasses com I m new to the whole thing but am getting familiar with my son needing them This site offers incredible pricing but more importantly the customer service is out of this world They replace glasses within 1 year if there is an issue - no questions asked no complicated returns If your Rx changes within the year they update your glasses and send new ones - no charge I was having a heck of time ordering my son s glasses today Ended up getting the ones he has replaced for free a new pair and Rx sunglasses for 100 The customer service agent walked me through the whole thing without an issue
Alex
6727 reviews
N/A
1 year ago
5 5 customer service shipping refund very professional
My glasses were late by 2 days I called customer service I got connected within 30 seconds of calling They verified my order information and promptly refunded me the shipping Very professional no hassle Highly recommend Glasses also shipped immediately on the day that was listed Delay is due to postal services not the company itself so it was very nice of them to refund me my 11 95 expedited shipping fee even though at this point the glasses are arriving within the date range that free shipping offered 5 5 customer service
Rox Brown
6727 reviews
N/A
1 year ago
Wonderful Experience
We ve used discountglasses com 3 times now and each time has been an easy experience We only have ordered the frames as our local optical department handles our complex prescriptions Website is easy to follow and there is usually a discount code available either there or through a internet search Orders get shipped quickly for free you can take your time to decide up to 365 days Returns are easy by calling their customer service and returns are free as well Have saved hundreds compared to what they charge at designer optical shops and your eye doctor s office Not had a bad experience with them
Alex
6727 reviews
N/A
1 year ago
10 10 customer service amazing after sales support
10 10 customer service They are the only company that offers a 365 day guarantee and free returns on glasses Discount Glasses has the best customer service I ve encountered ever in a glasses company The after sales support is fantastic the reply times were just 1-2 hours on my email My frames snapped through normal use and they did honor the 365 day guarantee I can t say enough good things about the company
