AI Review Summary
Based on 65 reviews
Customers consistently report exceptionally organized and well-executed trips facilitated by Discover South America. The service is frequently highlighted for attentive communication, meticulous planning, and responsive problem-solving. Travelers appreciate the seamless arrangements for accommodations, transfers, and guides across multiple South American destinations. Reviews emphasize the reliability and professionalism of the local partners and staff. The overall experience is described as hassle-free and highly recommended.
What customers love
- Helpful communication
- Meticulous planning
- Seamless arrangements
- Professional service
- Responsive support
Last updated 1 hour ago
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Prafulchandra
Discover South America were very helpful and gave us a great itinerary
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Darren Marks
Great trip with some avoidable glitches
Positives Lovely hotels - Rio Sagardo Sumaq Casa Castelana and Belmond Miraflores Very helpful over XMas week end when flights got cancelled delayed Negatives Guides English was only average Machu Pichu guide was not traceable for 35 minutes Aguas Calinetes meet and greet was a disaster wanted to put us on the bus when the itinerary called for lunch on arrival Bad car at Lima Poor advisory on limited luggage for Amazon trip we could take our normal suitcases the need to take torches the resort provides and no advisory to not change money at airport rates in city much better LAN seems a better airline than Avianca
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Adrienne Esterhuyse
Two weeks private trip to Peru
I had a two weeks trip to Peru organized by Discover South America Availability and response time before during and after the trip was excellent Good proposal for accommodation and itinerary Professional local operators with flow less services
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Drew McPayne
DSA have been brilliant in booking and
DSA have been brilliant in booking and organising our 28 day trip to Chile and Argentina We gave them our itinerary and criteria re transport accommodation and excursions etc and they found sorted and booked everything always checking back with us each time Jackie was very patient with our constant changes and always replied to emails quickly and efficiently Jackie took the time to listen to our requirements and at no time did she try to sell us anything that we did not want yet she was there to give us help and knowledge when we needed it Having now returned I can say that every arrangement booked for us has been 100 All the drivers guides hotels excursions worked like clockwork I would definitely recommend them and use them again The Agents they used in both Chile and Argentina were great and arrangements in both countries went smoothly January 2020
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Susan Reynolds
A great company for South American touring
The tour was planned by us and tgen forwarded to few tour companies specialising in South American continent Then we decided to go with the quotation Heather provided us Heather managed to get us few flights on Latam airlines on special economy which was great and also a private guide for us in a few places The pickup and the drop off from airports was great All hotels were in very good locations The tour was better then expected Therefore we give discover south America a 5 review
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Simon Woodman
Second Trip with DSA
This was our second trip with Discover South America Heather did an amazing job of planning our trip brainstorming ideas and helping us when our flight was cancelled Looking forward to many more trips with Discover South America
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Mrs O Neill
FEMALE SOLO TRAVELLER
This was my first trip as a solo female traveller As a result I looked in to organising this trip independently at first and quickly became overwhelmed attempting to organise the trip and ensure I was able to do what was best to see in each country I looked in to tours where you was with a group of people for a set amount of time I decided to not go for this in the end due to the age brackets for people I m 37 and felt I may be more mature than some on the younger tours and younger than most on the other tours Also I didn t feel I would want to spend that long with the same people I then came across discover South America I saw quickly that Heather had consistently good reviews I spoke with Heather and she was keen to find me a plan for my travels that was within my price range my timings with the accommodation I wanted She was happy to make changes to my plans on several occasions due to my indecisiveness I travelled South America for 5 weeks the plan was written for me in detail of when and where I needed to be it was very straight forward and well organised I had English speaking representation meet me at the air port or hotel and tell me about the local area any risk concerns the currency where I should go I had a 24 hour emergency help line I didn t need this But especially as the recent troubles in South America this gave me security to know I had someone to contact if there was a problem Something I think as a solo female traveller is important I had a fantastic time I saw so much of South America for in my opinion a very reasonable price this trip has given me the confidence to travel independently in the future I think this provides a good opportunity to travel independently but with some security
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A S Jinah
Ann excellent customized tour
Everything was so well coordinated The guides were very friendly and knowledgeable Overall it was an excellent vacation and I would not hesitate to recommend Responsible Travel
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Annie Warburton
Heather was very responsive and
Heather was very responsive and understood our requests for the kind of trip we wanted The places she chose for us to stay were great and the guides were helpful and knowledgeable Would definitely recommend her
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Anne
A South American Adventure
We had an incredible trip through Argentina and Brazil over three weeks from Buenos Aires to Cordoba to Salta to Purmurmarca to Iguazu Falls to Paraty and home from Rio It was a complicated itinerary and Heather from Discover South America was incredibly helpful in planning and booking everything and supporting us whilst we were out there We ve used DSA before this was our second trip with them and we will use them again Very highly recommended