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AI Review Summary
Based on 122 reviews
Customers consistently praise Doogee for rugged phone designs, strong battery life, good value, and reliable performance, while frequently noting poor customer service, slow shipping, and quality control issues with returns and warranty support.
What customers love
- Long battery life
Common concerns
- Poor customer service
- Defective units
Last updated 2 months ago
A
Andy Whitehouse
U10 tablet is a rubbish piece of tech Only bought for a simple text only app which incidentally has worked fine on other tablets Screen locked again yesterday making the tablet unusable Very slow loading and it doesn t always load first time so multiple restarts Can not put any trust into this item Clunky operation and in a nutshell a waste of money only suitable for the bin
R
Ric Rodriguez
My parcel shows delivery fail even
My parcel shows delivery fail even though we are a factory with over 50 workers here at the time registered as attempted delivery No delivery has been made and I don t have a phone This company could not care less that the shipment has not been made I have sent all the emails and they don t care I don t have a delivery and I don t have a phone Awful people to deal with
B
Bibsy
Scammers
I complained to doogee that I never received the tablet protective cover and they told me it should be dealt with by Amazon Amazon don t want to know and neither do doogee I then gat a card from doogee telling me if I give a 5 star review they will send me a tablet stand On the back of the card it tells me please don t mention any details about the free gift in your review So I thought I would just to let the public know what scammers these people are I cannot unfortunately add a photo but would if that option was available
E
Eddie L
horrible company
The speakers are loud I am on my 3rd Doogee VMax I keep hoping that the next one will be better Not so Every time something is wrong with it And I have to spend money to take it to a repair facility to get it fixed The phone is extremely slow people say they can t hear me But worst of all is the company and their so-called support system That s a laugh I have the V Max Pro it cost over 420 Not happy with the phone at all The phone looks really good But at this point with non-existent support I would have to avoid it like the plauge
Tech support does not respond to a direct request
I contacted Doogee tech support and asked for the firmware but despite lengthy communication they kept pretending they didn t understand what I needed Doogee d200 Phone
S
stephen hollingsworth
Purchased the new doogee s200 all I can
Purchased the new doogee s200 all I can say is what a load of crap battery lasts just over a day doogee says 20 days phone randomly has a fit it took 3 hours to transfer all my data from my old phone absolute load of shit don t buy
support
support NO delivery on time NO answer from support NO refund NO
L
Leigh Jones
Without a doubt the worst experience
Without a doubt the worst experience with a phone that I ve ever had I purchased it brand new back in June and it had issues immediately I should have returned it then but I had nothing else to use Phone restarts every hour from the second I got it constantly crashes sometimes says there s no operating system installed The touch screen works when it feels like it It s overheated numerous times And the the worst part of it all is that I ve contacted customer services about 8 times on different platforms and I ve never once had a response Under no circumstances would I recommend this company to anyone
D
Daniel
Avoid
Avoid battery is fake doesn t keep as promising service and support doesn t answer on emails I wasted only money
A
Av Firey
Regular component Failure
Main camera failed first will not focus C USB port failed next couldnt charge had to purchase a wifi charger Speaker phone failed next very faint sound Battery life at 12 months was one day max with normal use At 2 yrs battery required charging 2-3 times daily for about a month then failed completely will not take charge